Customer Reviews for Whirlpool - 0.5 Cu. Ft. Compact Microwave - Black
Customer Rating
4
Countertop Microwave
on April 28, 2023
Posted by: none
from Evergreen, CO
[This review was collected as part of a promotion.] Works fine. A lot of internal room for a smaller unit. Setting cook time is a bit cumbersome because there is no option to just set the exact time desired.
I love this microwave..but the splatter guard began arcing after a few years. I was able to replace the guard and get a little more use out of the unit. It failed again, same arcing problem, so I bought another unit, same unique design. It developed the same problem, arcing at the splatter guard. Is this a design flaw? Never had this with other microwaves...
[This review was collected as part of a promotion.] This simple and small up to date microwave is perfect for a small kitchen! This microwave can fit in the smallest area of a kitchen countertop or on top of the refrigerator! You can do everything that a large microwave can do! For a retired couple , a single person living in a studio or a newly married couple in a small apartment this is great! This fits well also in a tiny house or garage unit work area also! This microwave can really work anywhere you can think of . It’s the perfection of tiny but great engineering of thinking out of the box to help everyone that don’t have a large kitchen/living area!
[This review was collected as part of a promotion.] Whirlpool offered to replace the first one of these, which had proved faulty. Customer Service was with live people, much to my relief. New one is just getting started,
[This review was collected as part of a promotion.] This is our third one of these. It works great for a lower power microwave, but we really only use it for reheating items. The rounded back allows it to fit in the corner on our kitchen counter, as we have no room for a larger microwave in our very small kitchen. Sometimes I think appliance manufacturers tend to forget that not everyone has large homes and kitchens:) We are very happy with our purchase!
[This review was collected as part of a promotion.] This is actually my second microwave purchase of this model. The first one lasted 7+ years before it starting acting up. I considered other sizes, but the round back makes this model fit perfectly in the corner of my kitchen. What I like: - simple to use: just one extra button for popcorn (which gets used a lot in our house) - fits a dinner plate - has a rotating turntable that is easy to remove and clean - has an interior light to see what's cooking - easy to clean What could be improved: - I REALLY wish the front face of the door (black outline) was more MATTE finish like the bottom panel where the buttons are because the shiny black shows EVERY fingerprint, and I am wiping it down many times a day; or my true preference would be to make the entire front a brushed silver finish to match the sides--I chose silver--and that would alleviate the fingerprints. - I wish there was a way to either mute the beeps or choose low/high volume - for such a simple microwave with very few features I think it is quite expensive
I found that by placing the microwave on top of a silicone mat it is much steadier when opening the door--the microwave does not move. All in all I recommend this microwave; perhaps Whirlpool will listen to my suggestions. ;-)
We have this product made in 2016. It has been working well. We were happy. Today with a small plate of nacho chips with shredded cheese on top with wax paper covering was inside and microwave was programmed for 1 minute. Within several seconds we heard pop, pop and saw flames in the side of the microwave then a hole blew out of the metal plate on the wall. Stopped the microwave and pulled the plug. Sitting in the garage on the floor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 2, 2023
Thank you for sharing your insights with us, jl info. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 269195. We’re looking forward to hearing from you. Marie Q