Customer Reviews for Whirlpool - 0.5 Cu. Ft. Compact Microwave - Black
Customer Rating
4
A wonderful space saving microwave!
on November 17, 2023
Posted by: SSSS
from Midwest
[This review was collected as part of a promotion.] We have been using the microwave for a couple weeks now and are impressed with it. It gives us more counter space due to its size and shape. We were amazed by how it warms items quickly. I thought there would be a big difference in warming times from my 1100 watt microwave, but I really haven't noticed that much difference. The turntable inside helps warm everything evenly too. We use our microwaves for warming leftovers, frozen meals or snacks, and defrosting meat mainly. So, far there is no item that hasn't fit in this microwave. I have put a dinner plate in it without having any problem with it touching anywhere inside the microwave. To get an idea of the height of the inside, the regular bags of a popular brand of frozen corn and broccoli will touch the top of the microwave. The interior light is bright too. The exterior size of the microwave was one of our main concerns with purchasing a new microwave. It fits nicely underneath our upper cabinets with some space to spare, and our lower cabinets were raised about an 1 1/2". The controls are on the front under the door and are simple to use. It has a nice bright blue display for clock and timer. I like the ability to add time to warming when melting cheese or whatever. The door opens and closes nicely. We purchased the white model to match the rest of our kitchen. It gives off a cute and clean appearance. Everyone that sees it asks what it is. When I tell them it's our microwave, they think it is the cutest or neatest thing. The fit and functionality is perfect for us. It was what we were looking for.
2 weeks ago I purchased Microwave WMC20005YD, to replace the same model we had for almost 10 years. Our new microwave is defective, it creates so much fog during process, you cannot see through the glass door window. Today I contacted Whirlpool Live chat. They said its normal!!!!! Over 30 years I used different Models , brands and never had this problem- opaque glass I got defected microwave and cannot return
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 7, 2023
Hi FoggyGlass, We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 423525. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I bought this drvice to replace my previous one because it has provided unstenting convenient service for over 10 years
[This review was collected as part of a promotion.] Wanted a very small footprint on countertop to use for quick coffee heating and food cooking. We have currently a built-in drawer microwave and it requires several tasks to open/close drawer and timer to heat a small plate/coffee mug in a large, unnecessary cook space. The functions are straightforward and easy to operate. Very satisfied with this product.
I had this for about 2 years then it just stopped working. Waste of $$$
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 8, 2023
Thank you for sharing your insights with us, Christian. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 340122. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I'm on my third one (they seem to last about five years) of this corner-friendly, space-saving microwave and hope you never stop making it! A game-changer for those of us with limited counter space.