Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product.
(
978 out of
1,023)
Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
4
Great "little" mobile!
on November 28, 2011
Posted by: jmettee
from Glen Rock, PA
Expertise:Intermediate
Being my first Android smartphone, the Galaxy S II is spectacular. I updated from a "feature phone" LG Rumor Touch on the Virgin Mobile network & now realize how powerful (& fun) a true smartphone can be.
The screen is beautiful & vibrant, the speed is much faster than I could have imagined (instant). The features & apps are very useful as well as fun (Angry Birds). The Google Navigation works well & is better in many ways than either of my GPS units (Garmin & Magellan).
The phone is large in length & width for that huge screen, but I can put it in my pants pocket without any real discomfort or re-adjustment. My previous phone was much shorter/skinnier, but much taller in height & was always a pain in my pocket.
Battery life could be better, but realizing how much time the phone is on & also learning what apps eat the power as well as are not needed to be on all the time (Wi-Fi & 4G) help to save the battery. As expected, playing any games for extended periods of time eat the battery quickly.
I wish I could offer comparison to a similar smartphone, but I don't think many people would be able to find many faults with this mobile.
Pros: Bright display, Realistic color, Lightweight, slim
Cons: battery life (if i had to list something)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definite upgrade from the Evo
on November 28, 2011
Posted by: Keoke
from Mililani, HI
Expertise:Expert
I absolutely love the phone. My one and ONLY complaint is that I cannot group text more than 10 people at a time. Other than that, superior in all areas!!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: inability to group text
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on November 28, 2011
Posted by: Scanner1
from Indianapolis, in
Expertise:Expert
I think this is a great phone. The display great. It has all the features needed and then some.
Only problem I have is with some of the Apps that come with it. The GPS isn't the top of line but you can upgrade it. Comes with speach voicemail app but is trial and you have to purchase it as upgrade. has function of text to speach for text but can't use it unless you purchase the App. I guess my thought are that if you pay this much money for a phone you should get top line Apps included. To use one of the built in functions of phone you shouldn't have to purchase the App for that function it should be provided. This applies to the text to speech and voice mail app. The GPS should be top line not needing upgraded where you have to pay out money.
Only problem I have is with some of the Apps that come with it. The GPS isn't the top of line but you can upgrade it. Comes with speach voicemail app but is trial and you have to purchase it as upgrade. has function of text to speach for text but can't use it unless you purchase the App. I guess my thought are that if you pay this much money for a phone you should get top line Apps included. To use one of the built in functions of phone you shouldn't have to purchase the App for that function it should be provided. This applies to the text to speech and voice mail app. The GPS should be top line not needing upgraded where you have to pay out money.
Pros: Built-in speakers, Bright display, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE EVER
on November 28, 2011
Posted by: Anonymous
from Tulsa, OK
Expertise:Intermediate
I have owned a BlackBerry for five years and went with this phone after the newest Bold's battery wouldn't even last through the morning. I am sold on Samsung now. It is the best experience I have ever had with a phone. Sync's my work emails and is a great productivity tool. Also is great for entertainment when not working!!!
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good iPhone alternative
on November 28, 2011
Posted by: TFGDoubleA
from Pittsburgh, PA
Expertise:Expert
I purchased this phone as an alternative to the iPhone.
The applications available to the Android OS are comparable to what is available from iTunes, but the 2 major selling points were lack of a glass screen and 4G capable.
The applications available to the Android OS are comparable to what is available from iTunes, but the 2 major selling points were lack of a glass screen and 4G capable.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: battery drains fast
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on November 28, 2011
Posted by: androidphonecrazie
from kansas city
Expertise:Intermediate
i love this phone! i have no problems, and the battery life. at least 2 days with moderate use.
Pros: Bright display, Lightweight, battery life, takes awesome pictures
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar Phone
on November 28, 2011
Posted by: MBABroker
from San Antonio, TX
Expertise:Expert
Truly amazing phone! Huge step up from prior phone!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mint Phone
on November 28, 2011
Posted by: carlfranklin
from Tennessee
The Phone does everything and more. just wish it had a HD display.
Pros: Built-in speakers, Bright display, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US