Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product.
(
978 out of
1,023)
Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
4
Very good phone ...
on October 24, 2011
Posted by: jedunn81
from Minneapolis, MN
Expertise:Expert
I'm not sure if some of the phone's challenges are from the phone or from Sprint, but this seems to be a much better implementation of the Android system than I have experienced from other Android devices. Good battery life for a smart phone, pretty good reception in 3G most of the time - and 4G when I can get it. The screen is very nice, big and bright. The processors are quick. I have found that the more applications you download, the more you increase the likelihood of having crashes, etc. I went back to the out-of-the-box configuration with minimal additional apps and have had a greatly improved experience. Over all, it's probably the only smart phone that currently competes with the stability, functionality, and fit and finish of the iPhone.
Pros: great value
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone
on October 25, 2011
Posted by: indiony
from N/A
Expertise:Intermediate
Great for watching movies, wish the sound was better and less distorted when you raise the volume.
Pros: Bright display, Realistic color, Lightweight
Cons: unable to download pictures from text messages, sound could be better, icons tend to dissapear randomly, restarts by itself
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone
on October 27, 2011
Posted by: zerozipzilch
from ann arbor, michigan
The epic 4g touch is a great phone. I am just disappointed in the battery. I'm not sure how they can advertise a 8 hour continuous talk battery life when even fully charged and with excellent service I get a max of 4 continuous hours.
Pros: Bright display, Realistic color, Lightweight, size
Cons: Did not meet expectations, battery
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT LOOK
on October 30, 2011
Posted by: FRANHURI
from NEW JERSEY
Expertise:Intermediate
THIS PHONE HAVE AN EXCELENT RESOLUTION, IT'S VERY BRIGHT DISPLAY, EASY TO HANDLE
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: the music do not sound real good without headphone, look beautiful but has been made with cheap plasti, if this phone is drop will be a wrap
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
best phone out there!
on October 30, 2011
Posted by: ileneaz
from Phoenix, AZ
the epic touch 4g is way ahead of other cell phones right now, I cant put it down! i always want to play with it! :)
Pros: Built-in speakers, Realistic color, Lightweight, screen size
Cons: having a few network connection issues
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
went from moment to this.
on October 31, 2011
Posted by: teesababy6548
love the phone so far. however im finding that i cant find the way to block or send calls directly to voice mail. also im in roaming the last couple days and its seems that the phone is slowere then usual.is this normal?
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've ever owned, but.....
on October 31, 2011
Posted by: S3AN
from California
Expertise:Intermediate
Phone is great, has every feature you can ask for. No question, best phone I've ever owned. But, I have found that the phone is a little too big, the large screen is great if you are watching something on the screen, but for just general phone use its a little big. Also, the battery... I find myself having to charge it every night and again later in the day. There are also some feature of the phone that are bothersome. I don't like how I have to push the side button everytime I want to use the phone, then slide away the home screen. I also dont like the slide to answer function, its hard to do quickyly and easily with one hand.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Too big, slide to answer call not push, battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S II WOW!
on October 31, 2011
Posted by: Riddickrules
Expertise:Expert
Remarkable device....Does exactly what it advertises and then some. Email is fast and reliable; browsing the web is extremely fast (almost as fast as my laptop) downloading apps is a breeze.
I have found though that when replying to an email, the display dims to where I can barely see the email. It might be a setting so I will have to experiment with it.
The battery life for a normal and not extended battery is very good. Right now it's been off of the charge since 4:00AM this morning and its currently sitting at 51%...and this is during normal use , ie Phone calls, email, etc. Overall I would say that this phone just might be the best one on the market.
I have found though that when replying to an email, the display dims to where I can barely see the email. It might be a setting so I will have to experiment with it.
The battery life for a normal and not extended battery is very good. Right now it's been off of the charge since 4:00AM this morning and its currently sitting at 51%...and this is during normal use , ie Phone calls, email, etc. Overall I would say that this phone just might be the best one on the market.
Pros: Bright display, Realistic color, Lightweight, battery life
Cons: display lighting
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US