Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product.
(
978 out of
1,023)
Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
1
WIFI does not work and the 3 and 4 G range is poor
on May 24, 2012
Posted by: Jax2foe12
Expertise:Expert
The phone in overall is not bad, I would give it a 4 or 5 star if the WIFI feature would work properly. The WIFI will only stay on 1 or 2 minutes at a time and disconects and reconects over and over again and because of this constant recycling it drains your battery very fast. I have gone through 2 phones and they all do the same thing. The 3G and 4G antena is horrible. It has a very poor range. With my EVO I used to get 4 and 5 bars and with this one in the same place, I am lucky if I get 3 bars. I have yet to be able to use 4G on this phone. It can't find a 4G range, even though I am in a 4G area. I have had this phone 2 months and I have yet to see an update fixing this problems. When these problems are fixed, then I will give it a 4 or 5 star. Till then, this phone is borderline annoying.
Pros: Built-in speakers, Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great size
on June 26, 2012
Posted by: tech2mom
This phone has everything I need. Great size and features.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE this phone! Glad I switched from iPhones
on October 13, 2012
Posted by: Terrie0407
from Sunny SW FL
Expertise:Intermediate
Love the big screen, True to life colors, great camera with MACRO shots, Slim and lite weght too!! Now Samsung just has to figure out a better/ longer battery charge. I have found a way around having to be plugged in all the time (ONLY, because I am a chronic web surfer), I bought an additional batterty that is always ready to go! Works well for me!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, large screen
Cons: battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
i love this phone
on October 17, 2012
Posted by: DJMandM
from washington heights, ny
Expertise:Intermediate
this phone does everything that i wanted in a phone. the screen is beautiful. it's quick, the screen is large. i love it.
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all...
on October 18, 2012
Posted by: TekLuvR
from Bay Area, CA
Expertise:Intermediate
With so many free apps that do just about anything, plus the speed at which it does them, it is just an incredible phone.
I highly recommend the purchase of a screen protector (although the gorilla glass is nearly scratch-proof) and armor as well, as the phone is very thin and feels almost fragile. Yet I've dropped this phone many times and have NEVER had a problem with it.
As a professional chef my phone is subject to very harsh conditions on a daily, long-term basis, yet it rarely slows down and never overheats.
I highly recommend the purchase of a screen protector (although the gorilla glass is nearly scratch-proof) and armor as well, as the phone is very thin and feels almost fragile. Yet I've dropped this phone many times and have NEVER had a problem with it.
As a professional chef my phone is subject to very harsh conditions on a daily, long-term basis, yet it rarely slows down and never overheats.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
1st bad experience with samsung
on October 16, 2011
Posted by: Blaquerjaquer
from oakland, ca
Expertise:Expert
Very disappointed with the dropped signal and how it is being handled by sprint/samsung if device does not act as a phone, then it does not operate correctly.
Pros: Bright display, Realistic color, great functionality
Cons: Did not meet expectations, poor signal quality
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
What can top this phone???
on September 27, 2011
Posted by: hdbreezy
from San Diego, CA
Expertise:Expert
AMAZING!!!!!!!!!!!!!!!!!!! fast, thin, light! who cares what it's made of!! This is everything people want in a phone! I just cannot believe the many, many great things about this EPIC phone!
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is good, but has some problems.
on September 27, 2011
Posted by: CrzyMalu
from Chicago, IL
Expertise:Intermediate
I was skeptical about getting this phone since I had issues when I tried out Samsung Nexus 4G (which had issues with signal and GPS). I still decided to get it, and of course, horrible signal issues. I keep losing GPS when I am out on the highway. And I just heard a different carrier is getting the same phone but with NFC, a faster processor (1.5Ghz) and Android 2.3.5. I wish Samsung would have fixed the issues before they released this. Looks like they rushed into this without addressing problems that they knew from the beginning.
Pros: Lightweight, Bright display, battery life
Cons: Poor quality, Did not meet expectations, weak gps signal, weak 3g signal
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US