Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product.
(
978 out of
1,023)
Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
5
Samsung Epic Touch = EPIC
on October 2, 2011
Posted by: wannabegeek
from Western North Carolina
This is by far the best phone I have ever owned! The dual core processors are faster than fast. The beauty and clairity of the screen just blows me away. And the 8 megi-pixel camera takes stunning pictures!
Pros: Bright display, Realistic color, Lightweight, quality camera, durability of gorilla glass screen
Cons: signal strength (wi-fi) not as strong as others, poor volume on alarms & ringers, a little slippery in the hand, call signal strength is a little weak, a kickstand would have been nice
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Remove emotion and look with logic!
on November 22, 2011
Posted by: mjkep
from Michigan
Expertise:Intermediate
It was a toss up at first between Android and another brand, but when you get down to the brass tacks, Android has so much more to offer!
Comparing product lines and with the mindset that the Galaxy S II Epic 4g Touch is no less than a small tablet (4.52" viewable!!) with phone capabilities, it turns out there is no current competitor (Nexus hasn't launched...yet).
Kudos to Samsung with their homerun and best in class product!
Comparing product lines and with the mindset that the Galaxy S II Epic 4g Touch is no less than a small tablet (4.52" viewable!!) with phone capabilities, it turns out there is no current competitor (Nexus hasn't launched...yet).
Kudos to Samsung with their homerun and best in class product!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, hd camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Notch Smartphone, But Battery Life Is Subpar.
on December 5, 2011
Posted by: hashedz
from New York, NY
Expertise:Intermediate
I love this phone, and won't trade it for anything else out there right now, but the battery life certainly leaves a lot to be desired. If I didn't have a charger at home, in my car and at my office then I may be looking for another option--or I'd simply need to invest in an external battery charger.
There is nothing else to really say about this phone that you can't find online at many, many different sites/forums, but all the good you read about is correct. Fast, responsive and fun, this phone has all your uses covered!
Pros: Bright display, Durable, Lightweight, sleek
Cons: battery life, must download manual
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on September 24, 2011
Posted by: Galaxies
from Somervile MA
Expertise:Intermediate
This phone has been great so far, I got a good deal for it and in just a few days it has blown my iPhone out of the water.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight
Cons: gets a little hot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and Amazing Amoled
on September 24, 2011
Posted by: goldhillguy
Switched from iphone 4. This phone is amazing with bright screen and screaming fast internet browsing .
Pros: Bright display, Realistic color, Lightweight
Cons: sync with mac???
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung... As set a new standard
on September 27, 2011
Posted by: crbandiera
from San Francisco, CA
Expertise:Expert
Samsung said in a commercial, who aims to be number three and clearly not them. Number 1 in all respects and I am finally excited to use my phone. The screen is amazing and the phone is fast and easy to use. For once you get a phone that actually can do what the company advertised. Thank you Samsung
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
Cons: can not find a case
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What's an IPhone?
on October 4, 2011
Posted by: Technophile10
from New York, NY
Expertise:Intermediate
When my Palm Pre started going on the blink and looking obsolete, I was going to buy an IPhone. Technophile that I am, I did a lot of research and as best I can tell, this phone even blows away the IPhone 5, being released today. Sharpest camera (8MP) on the market. Extraordinarily intuitive design and software. Biggest, brightest, richest, lowest battery consuming screen on the market. With its (I believe) unequaled 1GB of RAM, it is also super fast.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good at media, bad at phone calls
on October 12, 2011
Posted by: rpaque
from Milwaukee, Wisconsin, USA
Expertise:Intermediate
This phone really does have a lot of positives: TW 4.0 is fantastic - It's smooth, not overly intrusive, and actually has some nice features, which is unusual for custom UI's. Apps run fast - Nothing I've thrown at it slows this beast down. Battery life is fantastic... I typically can go for 18-24 hours of normal usage between charges. The screen size is also a huge plus!
The most important feature, the PHONE, is garbage. The radio frequently crashes without warning, and fails to notify you that it has crashed, leaving you without service until the next time you reboot your phone. This happens when you get into a low-signal situation or roam... the radio is more likely to CRASH than switch to roaming. This is a widespread issue - Do a web search for Epic Touch LOS (loss of service).
Games frequently crash on this device with no explanation. The problem has been traced to poor audio drivers from Samsung, but there are no plans to issue a fix for this.
Pros: Bright display, Lightweight
Cons: Did not meet expectations, 3g and voice radios crash
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US