Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7 out of 5
4.7
(1,084 Reviews)
Open Ratings Snapshot
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product. 
(
978 out of 1,023
)
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Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
5 out of 5
5
Best Phone I ever had
on December 1, 2011
Posted by: John808
Expertise:Intermediate
I was worried at first of how big and plasticity looking the phone looked, but after i received the phone it is absolutely the best phone I have ever had. Feels great and is smooth as can be. I hope to hold onto it for a long time.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone I have ever had!!!
on December 2, 2011
Posted by: PrimpedAndPainted
from NYC
Expertise:Intermediate
Coming from a Motorola Cliq i knew that just about any phone was going to be better but I did not expect this. This phone is lightening fast and the possibilities are endless about what you can make it do. I love the big screen for navigation and movies and I always have service everywhere. It is a little thin so you must by a protective case. I wish that you could customize the led light because it has the possibility to be blue and pink along with the red which you can download an app to use but it isn't that easy. Besides that tiny little thing, it is a force to be reckoned with for sure. The only other thing I might say could be improved is the DPI (screen resolution) on the phone to make it more HD. With a 4.5 screen, you should be able to set your own screen resolution.
Pros: Bright display, Inexpensive, Realistic color
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
on December 2, 2011
Posted by: Achine
Expertise:Beginner
I received this as an early Christmas gift, and have never owned a smartphone before. I barely fiddled around with my friends' phones, and thought they were kind of extravagant. I actually found myself constantly wondering why everyone and their mother [my mother included, ha ha.] suddenly had one, when a basic flip phone did what phones should do just fine!
Now I feel quite lucky that this phone is my very first smartphone; this thing is amazing! I can't imagine having to deal with anything that *doesn't* do what this thing does. It's less like a phone, and more like a mini-tablet that can make phone calls.
I love it, and I've only had it in my hands for 24 hours. It has totally changed my view on smartphones. [For the better!]
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love it
on December 3, 2011
Posted by: raqball
from California
Expertise:Expert
Great device with great features... Screen is gorgeous and its lightning fast... My only gripe is how slow Samsung is with OS updates...
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Slippery
on December 4, 2011
Posted by: TheBalddapper
from Seville, Ohio
Expertise:Intermediate
Phone needs some sort of gripping on case so it is not so slippery
Pros: Bright display, Lightweight
Cons: Not high def, slippery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The name is epic, but reception is not so epic
on December 4, 2011
Posted by: Upstop
Expertise:Intermediate
I have had other phones with the service provider I currently have with no issues. I have had the Epic 4G Touch now for about a week and my only real issue is I lose signal quite often. Like I said I've never had these issues with other branded phones. As far as performance / features I couldn't be happier. It is a great phone and the battery life is good. The phone is peppy with no lag and the boot up time is lighting fast! I'm hoping the signal issue will get addressed and fixed. If you buy this phone I don't think you will be dissappointed.
Pros: Bright display, Lightweight, processor speed
Cons: loses signal often
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG BABY BEST IN MOBILE
on December 8, 2011
Posted by: jonesluck414
from indianapolis , in
Expertise:Intermediate
ok i did a lot of research on the american versions of the galaxy s2 before i finally bought my epic 4g touch and all the online video and written reviews are right its by far the best smartphone on the market right now .... the exynos processor is super fast and touchwiz 4.0 is way better than its earlier versions of touchwiz... ive gotta say i love this phones features and build .... i give it a two thumbs up and 5stars
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, way better than the other phones on the market
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Phone
on December 9, 2011
Posted by: adioxb
from South Lyon, Michigan
Expertise:Expert
I was due for an upgrade with sprint, but I almost didn't take it because I loved the Epic 4G so much. but I decided to go ahead and get it. I was nervous about the lack of a keyboard, since I've always bought phones with slide outs...but the on screen keyboard of this phone is AMAZING. It is so easy to use, it only took me a day to get used to texting on it. The driving mode is flawless, and voice controls as well. The phone is strong, light and designed well. The battery is also a huge plus for me, I've been taking notes on how long it lasts, and its been perfect. All day running, texting, nav, etc and at 7pm I'm still at 60%. The screen is incredible too. Can't say enough good things about this phone. Get it and you won't regret it.
Pros: Bright display, Durable, Realistic color, Lightweight, great battery life, keyboard is great and easy to use, hd video is stellar
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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