Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product.
(
978 out of
1,023)
Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
4
I like it!
on November 25, 2012
Posted by: CountryAddict
Expertise:Intermediate
This phone is really good! The only thing I don't like is that Samsung takes FOREVER to give out the updates for Android. Besides that, it's a really good phone.((:
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
GALAXY SII EPIC 4G
on November 27, 2012
Posted by: davcoll
Expertise:Intermediate
This phone has many features, takes awesome pictures.
signal strength is sometimes questionable.
but phone is easy to use. The one problem that has occurred with the Ice cream update, though is that if I have wireless on, someone calls, the phone will hangup the call within 30-45 seconds in the call. The 2nd problem is, if the wifi is on, the phone reboots by itself, multiples times throughout the day. As long as I keep the wifi off, the phone is fine. 3rd problem that occurred with the update, is the battery dies so much faster. . Otherwise the the Quality of the phone and all it's features are great.
signal strength is sometimes questionable.
but phone is easy to use. The one problem that has occurred with the Ice cream update, though is that if I have wireless on, someone calls, the phone will hangup the call within 30-45 seconds in the call. The 2nd problem is, if the wifi is on, the phone reboots by itself, multiples times throughout the day. As long as I keep the wifi off, the phone is fine. 3rd problem that occurred with the update, is the battery dies so much faster. . Otherwise the the Quality of the phone and all it's features are great.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is a flop
on November 27, 2012
Posted by: Dbestskills
from NYC
Expertise:Expert
I have used many cell phones and have realized that the more powerful they become the more security and recovery issues need to be created. Before the cloud, phone numbers would be lost if a phone was broken. Well data on the phone could be stored on a separate untouched partition or stored on the cloud.
Apart from this issue, my biggest problem is the battery time and the slowness of the processor when applications are running. This phone was supposed to be so much better than what I experienced. Lastly the ginger bread and ice cream sandwich updates destroyed the phone by inhibiting swype and killing roming data connections. I have seen the newer model and the Note II, and I hope these concerns were addressed, but probably not. All in all, I would not get this phone again or recommend it to a friend.
Apart from this issue, my biggest problem is the battery time and the slowness of the processor when applications are running. This phone was supposed to be so much better than what I experienced. Lastly the ginger bread and ice cream sandwich updates destroyed the phone by inhibiting swype and killing roming data connections. I have seen the newer model and the Note II, and I hope these concerns were addressed, but probably not. All in all, I would not get this phone again or recommend it to a friend.
Pros: Bright display, Durable, Lightweight
Cons: Poor quality, Did not meet expectations, short battery life, firmware updates not completely supported
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features...
on November 30, 2012
Posted by: KatBlazin420
from Los Angeles, CA
Expertise:Expert
...but the one thing I do not like is the TwLauncher error msg and that the screen goes black every now and then.
Oh and the shutter sound on the camera...you can't mute it.
Other than that...I dig it so much that I will be getting the III tomorrow actually instead of the iPhone 5. How about that!!!
Please fix that shutter and hopefully you can add "blocking" to the contact address book to avoid those annoying callers.
Thanks so much Samsung
Oh and the shutter sound on the camera...you can't mute it.
Other than that...I dig it so much that I will be getting the III tomorrow actually instead of the iPhone 5. How about that!!!
Please fix that shutter and hopefully you can add "blocking" to the contact address book to avoid those annoying callers.
Thanks so much Samsung
Pros: Built-in speakers, Bright display, Lightweight, quick start up
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Neat Phone
on December 1, 2012
Posted by: Iowakid
from Walker, Minnesota
Expertise:Intermediate
I like the big screen and how easy it is to use, but the coverage sees to be worse than the last Samsung phone I owned,
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: sound is not good
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on December 3, 2012
Posted by: JRtheEldar
from KCMo
Expertise:Expert
Love it, just ordered the Galaxy 3....pass the 2 to my fiance...!!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best
on December 5, 2012
Posted by: YGrowup2Fast
from Barrington, IL
Expertise:Intermediate
Have had this phone for about 6 months and I still love it! Screen if big and beautiful with a very fast processor. Camera takes unbelievable pictures. Love the fact that it uses a standard USB cord and not some proprietary cord. Have mine in a Ballistic rubber/hard back case which improves the wear and tear greatly (especially on the construction sites). Great sound for the MP3s too. One of the best things is that you don't have to have all of the programs you download on the pages. The ability to flip from page 7 to page 1 is cool too, instead of flipping all the way backwards.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
still awesome
on December 5, 2012
Posted by: LawIsCool
a year later this phone still rocks! great design and battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US