Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7
(1,084 Reviews)
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product.
(
978 out of
1,023)
Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
5
1st smart phone
on August 3, 2012
Posted by: rroc57
nice phone, somewhat difficult if your not used to a smart phone. Support through my wireless carrier was very helpful. As of this early stage in my use of this phone, I've had no major problems. I would recommend this product.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: hard to navigate if your a novice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best brand by far
on August 4, 2012
Posted by: rshewmaker
from san antonio, tx
Expertise:Expert
This has been the best android phone I have owned so far. Sprint's reception does hinder it somewhat but other than that it's been a great phone.
Pros: fast processor
Cons: fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Smart Phone
on August 7, 2012
Posted by: polelias
Expertise:Beginner
Can't leave home without it. A must to get your work done.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, thin style
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
ICE CREAM SANDWICH
on August 7, 2012
Posted by: ERMAN
GREAT PHONE DESIGN, NEED TO IMPROVE EFFICIENCY ON USER INTERFACE. BATTERY PERCENTAGE IS A GREAT IDEA, BUT NOT A GOOD IDEA INSIDE THE BATTERY METER. KEEP IT ON THE OUTSIDE LIKE THE GALAXY S III. OTHER THAN THAT, BATTERY LIFE NEEDS TO BE FIXED. BATTERY LIFE UNDER GINGERBREAD WAS GREAT. ICS NEEDS SOME WORK, BUT STILL GREAT OVERALL. DEFINITELY RECOMMENDED
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around with one exception
on August 9, 2012
Posted by: SprintUserChicago
from chicago
Expertise:Expert
This phone is fast, great screen, features, etc. I love it overall.
i would prefer the power button on top so it wouldn't get pushed so easily by mistake when just holding the phone. (not a negative, just a feature preference)
There is one negative: the screen developed ghosting after only a couple of months, which is visible mostly against white backgrounds (e.g. when reading ebooks or web pages). An internet search revealed that this is a relatively common issue with super amoled (plus) screens
Overall, i love this phone and would purchase it all over again.
Pros: Bright display, Realistic color, Lightweight, speed!
Cons: screen ghosting, sprint version limited by sprint network
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best
on August 10, 2012
Posted by: Str86reen
from Washington DC
Expertise:Expert
I have had this phone for about 2 months and can say that it performs well. Most phones I have owned before always had to reset and take the battery out. With this phone its not the case. I use it as a wifi hot spot, for email, and tons of games and apps. The battery life is amazing also. With moderate use I can use the phone all day. With heavy use I can get just about 3/4 through the day. The screen is clear and crisp when watching movies. The downside is the service is sometimes spotty. I only get 4g in limited areas and waiting for the ICS update is insane. I can be a hard judge but I do love this phone. Against all other phones on the market this is the best even over the S3.
Pros: Bright display, Durable, Lightweight
Cons: service but thats the providers fault
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 14, 2012
Posted by: Wiks
from CO
Expertise:Intermediate
I have had this phone for a couple of months now and am very happy with it. I received the ICS update in the middle of July and really like some of the updates that came with it. All in all it is a really great phone. As with any smartphone, I wish the battery lasted longer. The only item I am unhappy with is the location of the speaker. When my kids watch a movie, it seems to be right where they want to put there hand and it blocks all of the sound.
Pros: Bright display, Realistic color, Lightweight
Cons: speaker location
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THIS PHONE IS KILLING THE IPHONE
on August 15, 2012
Posted by: CHUCKORL1
from ORLANDO FL
Expertise:Expert
IPHONE DOESNT STAND A CHANCE WITH BLAZING FAST 4G A LARGE SCREEN. AMAZING DISPLAY. DUAL PROCESSORS.. I CANT WAIT TO GET GALAXY 3
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, 4g voice input
Cons: fragile
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US