Customer reviews from Samsung US
Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Average customer rating
4.7 out of 5
4.7
(1,084 Reviews)
Open Ratings Snapshot
Rating breakdown 1,084 reviews
5 Stars
851
4 Stars
174
3 Stars
28
2 Stars
12
1 Star
19
96%of customers recommend this product. 
(
978 out of 1,023
)
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Customer Reviews for Samsung - Galaxy S II Mobile Phone - Black (Sprint)
Customer Rating
3 out of 5
3
not all that great
on July 8, 2012
Posted by: Anonymous
Expertise:Intermediate
I've had this phone for about 10 months. The battery is horrible. I don't even use my phone that much. It stays in my car most of the time. The battery doesn't last 24 hours even with minimal use anymore. I have to charge it every night or else it's dead the next morning. Other than that, it's ok...not fantastic. I'm going to seriously think about my next phone to decide between Galaxy S III or iPhone....
Pros: Built-in speakers, Durable
Cons: poor battery life
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on July 9, 2012
Posted by: Anonymous
from Hiram, GA
Expertise:Intermediate
This phone is excellent for media purposes! The camera quality is absolutely amazing. The screen is also very high quality. It looks like an HD picture! Very good for watching movies. In my opinion it is definetly better than the IPhone(Previously Owned One).
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, camera quality
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Galaxy S2
on July 10, 2012
Posted by: GalaxyXYZ
The phone itself is a wonderful product, but the problems I've faced with it since purchasing the product are much to great to give this review 5 stars. The phone I previously owned was a Samsung Galaxy S2 and I had to have it replaced because the phone would repeatedly shutdown. I just received this phone yesterday and it has already begun to repeat the same process. I am getting sort of fed up with the phone at this point, but I am stuck with it for the next year and a half.
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
OS Issues
on July 10, 2012
Posted by: SIEG
from Plano, TX
Expertise:Expert
The Galaxy SII was a wonderful phone at first, though the Sprint edition was muddled by poor service. Overall, however, my dissatisfaction arises from the fact that the SII never received the update to Ice Cream Sandwich - an unforgivable delay, in my opinion.
Pros: Built-in speakers, Bright display, Inexpensive, Lightweight
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on July 11, 2012
Posted by: StoverA
Expertise:Intermediate
This is the best phone I've had to date. Can't wait to get the Galaxy SIII.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Epic 4G Touch
on July 11, 2012
Posted by: JW2012
from Nashua, NH
Expertise:Expert
Overall, this is a pretty good phone. It's processor is extremely fast in comparison with others I've tried. Very user friendly and easy to use. The colors and resolution are amazing as well. The only thing it lacks is it's update to ICS. I would reccomend this phone.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
battrey
on July 11, 2012
Posted by: nadessa
battrey is so bad can't stay for 1/2 day and the wire for charged is so bad to
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product was a great switch from iphone
on July 12, 2012
Posted by: king0fphones
from California
Expertise:Expert
The phone worked like a charm but it has some glitches when I unlock it the menu button keeps getting pressed without me doing it
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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