Customer reviews from electroluxappliances.com
Electrolux - 18.6 Cu. Ft. Refrigerator
Average customer rating
4.4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
79
4 Stars
20
3 Stars
8
2 Stars
3
1 Star
7
88%of customers recommend this product.
(
96 out of
109)
Customer Reviews for Electrolux - 18.6 Cu. Ft. Refrigerator
Customer Rating
5
In love with my new appliances!
on May 15, 2015
Posted by: Tam01
from Boston, MA, United States
We purchased the matching set and have them side by side! We searched out for months and read all reviews on different sites and this by far outdid the rest in customer reviews! Even the small mom & pop store who sold us our set, had did their homework and had nothing but great comments! There is so much room inside and the features & many durable compartments is exactly what we were looking for! We have a large family and lots of gatherings and this is perfect for whatever event we have planned! Lots of storage! In the fridgeless freezer, the ice maker is quick! Inside the freezerless fridge, it gets nice and cold! We've had the set for 6months now and I couldn't be happier! Best appliance purchase we've made! Would highly recommend to family & friends!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Buy the Warranty!
on June 26, 2015
Posted by: tstanley
from Houston, TX, United States
I bought the refrigerator and matching freezer in 2012. The freezer is great, no problems. In 3 years, the refrigerator compressor has went out twice! Both were replaced, not repaired. The second repair, also required a complete replacement of all internal parts. It is a great unit for looks and capacity, but make sure you buy the yearly warranty through electrolux because you'll use it.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist, June 29, 2015
Hello tstanley,
On behalf of Electrolux, I would like to thank you for being a part of our appliance family. We appreciate your time and value your opinion and important feedback on your refrigerator. We regret that you have experienced such mishap with your appliance; but we are happy that it has been was repaired.
Please contact us directly if you have additional concerns in the future.
Best Regards,
Judy, Online Outreach Specialist.
On behalf of Electrolux, I would like to thank you for being a part of our appliance family. We appreciate your time and value your opinion and important feedback on your refrigerator. We regret that you have experienced such mishap with your appliance; but we are happy that it has been was repaired.
Please contact us directly if you have additional concerns in the future.
Best Regards,
Judy, Online Outreach Specialist.
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Tons of space & great light
on September 16, 2015
Posted by: Chef
I bought this in March of 2015, and it's so easy to store things - I make most of my family's meals, snacks, etc. and it's so much better than giving up space to the freezer (we have a chest freezer in the basement). Unfortunately, a few months in, we had a freon link and the unit was replaced. The replacement fridge started leaking almost immediately, and my service tech was told by Electrolux that this is common, and he has to caulk the whole inside to deal with it. Oy! Not sure if I can recommend this unit or not - and yet, I'd hate ta give it up!!
Response from electroluxappliances.comBy Anna, Online Outreach Specialist, September 25, 2015
Hi Chef! We are grateful for your willingness to share your experience with us. Additionally, we do apologize that you have not been able to fully enjoy your Electrolux all refrigerator due to these failures. If we can be of assistance please call us directly. Kindest Regards -
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Second house we have put these in
on June 8, 2016
Posted by: mt789
from California
We built a house 10 years ago, and designed the kitchen to fit the Frigidaire all fridge and Freezer, but later upgraded to the Electrolux versions. We have liked them so much that we just bought a house and remodeled the kitchen so that these units would fit, along with the trim kit. No other manufacturer offers the size and features for the price. We constantly get positive comments from house guests, many think it is a built in unit, and I usually don't correct them!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
I wish I could return this refrigerator.
on February 5, 2016
Posted by: errin11
from Duluth, MN, United States
In the 8 months that I've owned this fridge, it's been operational just over half of that time. As a large family, we thought we'd found the perfect fridge, but instead got a lemon. It looks nice, but all it's been is a decoration in our kitchen. Don't purchase!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, February 8, 2016
Good morning, Errin11. We hear your voice and appreciate that you've taken your time to share your important thoughts with us. Striving to be the best home appliance company in North America, we do value your opinion. We would like to reach out to your personally to review your concerns and answer any questions you might have. We have attempted a connection with you via email and look forward to your reply. Kindest regards,
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Slim design
on September 15, 2016
Posted by: MargieP
from Huntington Beach, CA, United States
[This review was collected as part of a promotion.] Slim design with all the features you want without the price tag of the column units. We do have an issue with the condensation leaking instead of evaporating, but Electrolux is on it & I expect it to be fixed within the next week or so.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great customer service
on May 26, 2015
Posted by: Kreampuff
from Brooklyn, NY 11223, United States
I bought my first Electrolux fridge and it was a lemon , after calling them the first time to explain my problems they right away scheduled me for a new machine to be delivered to my house. No fuss customer service that all I need when I per chase a product thank you Electrolux
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
how to clean the shelves??!!
on August 13, 2015
Posted by: tlo1019
from Southwest MS
Frig is fine, but how to clean the shelves between the glass and decorative metal edge of each shelf? if anything spills on the glass shelf, the liquid goes under the metal plate and is caught between the metal and glass = yuck! How can this be cleaned? Help!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Theresa, Online Outreach Specialist , August 17, 2015
Good Morning tlo1019! You can use soap and water, glass cleaner, or mild liquid sprays to clean the shelves of your refrigerator. Allow glass to warm to room temperature before immersing in warm water. Sudden temperature changes can cause glass breakage. If you have any additional questions or concerns, do not hesitate to contact us directly. -Kind Regards
Written by a customer while visiting electroluxappliances.com