Customer reviews from lg.com
LG - 24.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.2
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
220
4 Stars
63
3 Stars
18
2 Stars
13
1 Star
35
81%of customers recommend this product.
(
247 out of
305)
Customer Reviews for LG - 24.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
5
LG products are the best performing and reliable
on December 15, 2023
Posted by: JBuckEngr
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this caninet grade LG fridge in 2011; yes its well past the warranty however, still running without issues. LG engineers the best refrigerators as well as the ovens, dishwashers, and microwaves. Yes, we have them all!!
Also I bought a monitor for my engineering in 2004 which I'm writing this rating, Flatron W2452T. It's still performing as in 2004
Also I bought a monitor for my engineering in 2004 which I'm writing this rating, Flatron W2452T. It's still performing as in 2004
Written by a customer while visiting lg.com
Posted by: Will14
from Jacksonville FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice design and really like the additional icemakers to keep up when demand is high. The effort required to close the top doors is very different- the left door closes quickly and hard while the right door requires a second "push" to close all of the way. Inside is well organized.
Pros: Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Great lady
from Raleigh NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Happy with my purchase it worked out good in my kitchen
Pros: Features/Settings
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Amar Reddy
from Irvine CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The refrigerator ran for whole 10 years without any issue until linear compressor gave in. This model seem to have problem with LC but 10 years is a good deal for me. I have all LG products in the house, they are all reliable no issues until now 10+ years. Will buy LG again.
Pros: ease of use, Quality, Style/Design, Performance
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Bob1123
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine came at a good price point and served us well for 12 years before it stopped cooling recently. It had just enough of the features we needed, nothing extra. We're replacing it with the 2024 model. We like getting 25 cu. ft. of space in a counter depth fridge.
Written by a customer while visiting lg.com
Posted by: gelameto
Verified Purchase:Yes
I was quite pleased with Todd who came over to service our fridge. He did an amazing job and went above and beyond to make sure that I as a customer was satisfied.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bob1123
from Potomac, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to replace a 12-year-old LG of similar design, because we like its capacity, overall simplicity, and reliability. It also looks good set inside a full-surround cabinet.
Pros: ease of use, Performance
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: G Morris
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased replacement parts and found it very difficult and extremely ex[pensive 1
Response from lg.comBy LG, June 6, 2024
Hello there! Thank you for sharing your feedback with us. We understand the frustration with the difficulty and expense of purchasing replacement parts for your LFX25991ST refrigerator. Please send us a private message on social media @LGUSSupport so that we can assist you further and explore how we can make this process easier for you. Your feedback is important, and we appreciate your patience as we work towards improving our services. —Junel
Written by a customer while visiting lg.com