Customer reviews from lg.com
LG - 24.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.2
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
220
4 Stars
63
3 Stars
18
2 Stars
13
1 Star
35
81%of customers recommend this product.
(
247 out of
305)
Customer Reviews for LG - 24.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Posted by: Hvacbob
from Tucson, Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] After careful review,we chose our LG refrigerator above all the other competition.
It has served us well for nearly 10 years and we couldn’t be happier.
It has served us well for nearly 10 years and we couldn’t be happier.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: scs1957
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a great product. The only thing that we needed to get used to is the ice maker. The ice cubes are smaller than the ones made by the American made Refers. It is worth it after the last American made Refers that aren't made to last!
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Smwaylett
from San Antonio TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought one in 2014, 2015, and just last week. The 2014 had compressor issues, but the 2015 has been great. Hoping the new one is too!
Pros: Quality
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Ice maker is efficient and makes ice consistently.
on September 25, 2023
Posted by: LG stainless
Verified Purchase:Yes
This refrigerator has great capacity and has been reliable appliance. The water dispenser and ice maker works well!
Written by a customer while visiting lg.com
Posted by: EdEt78
from OFallon, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second LG refrigerator we have owned and we're delighted with it. It's larger than our original LG counter depth unit which is greatly appreciated. Controls work great, shelf adjustability is great. In door ice maker/water dispenser is a big improvement over or previous LG. Additional ice maker in the freezer compartment for parties etc., is a great feature.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: MargoB
from Windermere, FL
Verified Purchase:Yes
Do not buy!! Every drawer is plastic and cracks. We’ve had to buy replacements. Ice maker bin is very small, runs out quickly and broke after 6 years of use. We’ve been waiting for a part that just came opened and rusted. Will never buy another LG appliance!
Quality
1
Features
1
Value
1
Response from lg.comBy Rita, LG US Support, October 11, 2023
Hello there! We are sorry to hear that the LG Refrigerator fell short of expectations. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will be the key to making the necessary improvements to our products in the future. ~Rita
Written by a customer while visiting lg.com
Posted by: RKM1
from Athens, GA
Verified Purchase:Yes
We have a similar model of this refrigerator and have enjoyed it. This newer model is better. Because it improves on the earlier model. It's French doors work smoother and the swing out bar on the right door functions as required sealing the refrigeration compartment each time. It has aarger capacity in both the refrigerator compartment and freezer and lends itself to easy retrieval of items when needed without having to move other items. The ice and water system works much better than previous models. I hope it is as dependable as our older refrigerators and lasts as long as others have in the past
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fullonsound
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge is good and worth going through a repair but the compressor should have lasted longer than six years.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com