Customer reviews from lg.com
LG - 24.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Average customer rating
4.2
(349 Reviews)
Rating breakdown 349 reviews
5 Stars
220
4 Stars
63
3 Stars
18
2 Stars
13
1 Star
35
81%of customers recommend this product.
(
247 out of
305)
Customer Reviews for LG - 24.5 Cu. Ft. Counter-Depth French Door Refrigerator with Thru-the-Door Ice and Water - Stainless steel
Customer Rating
4
Looks great but
on August 8, 2013
Posted by: fwmaggie
from Ohio
Pros : The looks of this refrigerator makes the kitchen. Love how you can see an overview of everything inside. Food doesn't get lost in the nooks and crannies. Crisper works very well. LED lighting is so cool. Freezer is bigger than it looks. Stainless cleans up well with microfiber.
Cons: It isn't meant for large families. Door storage is limited.
The ice maker is horrible. If you don't use the dispenser often, the ice melts and refreezes and it gets stuck in the dispenser. The best way to deal with it that I have found, make sure you use the dispenser a little every day or throw it all out and start over if it has been inactive.
Have had it since early June 2013.
Cons: It isn't meant for large families. Door storage is limited.
The ice maker is horrible. If you don't use the dispenser often, the ice melts and refreezes and it gets stuck in the dispenser. The best way to deal with it that I have found, make sure you use the dispenser a little every day or throw it all out and start over if it has been inactive.
Have had it since early June 2013.
Pros: easy to use, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
We love this fridge!
on August 27, 2013
Posted by: Rob
from Bluffton
We have had this fridge for 6 weeks. So glad we bought it. Read on line about using yellow spray can of lemon pledge on the fridge to reduce finger prints. I tried it 5 days ago and so far not one print on my fridge.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
A few design modifications would be helpful.
on August 25, 2014
Posted by: Anonymous
Needs larger crisper drawer to accommodate celery. Two drawers rather than three for fruits and vegetables would satisfy this requirement.
Moisture forms on outside of freezer drawer and ice dispenser in humid weather.
Moisture forms on outside of freezer drawer and ice dispenser in humid weather.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
THIS PODUCT NOT WORTH THE MONEY
on January 29, 2013
Posted by: Tester1
from United States
ONLY OWEND THIS FOR 12 DAYS STOPPED WORKING ALL THE ICE MELTED ANDLEEKED ALL OVER KITCHEN . LOST ALL THE FOOD INSIDE AND TWO DAYS LATER STILL WAITING FOR REPAIRMAN.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
Needs improvement
on June 7, 2012
Posted by: P****
from USA
- Ventilator noisy
- Rattling noise in the left door
- Icemaker clogged
- Freezer gasket not tight
- Too expensive
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Written by a customer while visiting lg.com
Customer Rating
4
Expensive, but a great product
on August 8, 2012
Posted by: memark
from San Antonio, TX, USA
The LG Counter Depth Stainless model is a top of the line product for sure. I love that it has a 10-year warranty on the motor. The motor went out on our last fridge so that was important to us. I love the french door design and energy efficiency of this model. The ice and water is convenient and well designed. The adjustable features on the control panel make for a customizable fridge to meet your food specific needs.
However, from a cost-benefit analysis, I don't think this fridge is a good value. There are other fridges that provide the same features at a cheaper price point. It is a top of the line product and they make you pay for it. Ironically, it is more expensive than their full-size version that has the identical features. At 30 cubic feet, the full-size version is a better value. But only getting 25 cubic feet and having to pay more wasn't my idea of a good value. We were forced to purchase a counter-depth model due to the layout of our kitchen, but I was not happy about having to pay MORE for LESS space. In hindsight, I would rather have gone in a different direction, but it is still a great fridge that meets our family's needs. At the end of the day, you end up paying more for the cache of the LG name and I would not do it again.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Kids
on October 26, 2011
Posted by: mikey
from New Jersey
I like the three doors as I have two children and they are in and out of thr fridge every minute. The half doors and big space make it quicker for thier choises and they keep door open for less time and if it is open too long a buzz reminds them to close the door.
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
great look and very functional design
on July 8, 2013
Posted by: satisfied 01
from Boise, ID, USA
So far we are very happy we picked a LG refrigerator.
The style the lighting inside and the arrangement of the interior are all excellent.
The style the lighting inside and the arrangement of the interior are all excellent.
Pros: Style/Design, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com