Customer reviews from lg.com
LG - Optimus Mobile Phone (Unlocked) - Black/Gray
Average customer rating
3.4
(305 Reviews)
Rating breakdown 305 reviews
5 Stars
123
4 Stars
52
3 Stars
27
2 Stars
25
1 Star
78
58%of customers recommend this product.
(
150 out of
259)
Customer Reviews for LG - Optimus Mobile Phone (Unlocked) - Black/Gray
Customer Rating
5
Great features, easy to use
on December 11, 2020
Posted by: ninjamon49
from Nashville TN
[This review was collected as part of a promotion.] I bought it about six months ago, have not had any problems with it
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Not Sure What To Say......
on December 11, 2020
Posted by: CeeCee53
[This review was collected as part of a promotion.] I have a LG TV & wanted the same brand of Blue Ray Streaming player as I Do Like the LG Brand. I have not been pleased with it as it looses streaming connection almost Every Time I use it & it is Not my WiFi that is a few feet away. It plays videos fine but I got it for the streaming & would not be confident to recommend.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
I am sorry for the problem you are having with your unit. Thank you for providing the feedback as we work to improve our products and learn consumers wants and needs that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Just what I wanted.
on December 11, 2020
Posted by: gibsonplyr
from Marion, Iowa
[This review was collected as part of a promotion.] Very happy with this product.
Easy to use and nice features at a great price!
Easy to use and nice features at a great price!
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great choice. I recommend it. Especially with the
on December 11, 2020
Posted by: Deano1376
from Madison, Florida
[This review was collected as part of a promotion.] This is my 2nd device. It's a great choice for the price
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
works?
on December 11, 2020
Posted by: szyszka
from Michigan
[This review was collected as part of a promotion.] Very disappointed in it. It constantly freezes up, wont work, even factory reset didn't work. I contacted LG and I keep getting the run around. CNN 200821459216, I have sent in copies of my receipt, and its registration.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 8, 2021
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Solid Player
on December 18, 2020
Posted by: Cthulhu
from Greer, SC
[This review was collected as part of a promotion.] Works exactly how it needs to without any issues. Has many options for entertainment.
Very clean look and discrete, no noise.
Very clean look and discrete, no noise.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use
on December 20, 2020
Posted by: Buddy Boy
from Horseshoe Bay, Texas
[This review was collected as part of a promotion.] Love having one that works so well. Easy to get up and running
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Terrible product. Taking it back!
on December 24, 2020
Posted by: LGisChinaGarbage
from Michigan, USA
Connect your HDMI cable, and get ready to be annoyed EVERY SINGLE TIME you turn this piece of garbage on. Does not remember Wifi info so you have to re enter it every time. It also often freezes and won't turn off, so you have to unplug it and start over after it has frozen in a screen. I want to smash this but ill just return it instead.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com