Customer reviews from lg.com
LG - Optimus Mobile Phone (Unlocked) - Black/Gray
Average customer rating
3.4
(305 Reviews)
Rating breakdown 305 reviews
5 Stars
123
4 Stars
52
3 Stars
27
2 Stars
25
1 Star
78
58%of customers recommend this product.
(
150 out of
259)
Customer Reviews for LG - Optimus Mobile Phone (Unlocked) - Black/Gray
Customer Rating
1
Dont waste your money
on December 5, 2018
Posted by: Susanville
from Susanville
Absolutely terrible, remote locks up. Terrible with Netflix and what not, dont waste your time and money. Heading to take it back now
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy CS, Social Media , December 6, 2018
That's unfortunate you've had to encounter such frustrating circumstances. Remote locking up, Apps not responding etc. I do appreciate your feedback, if you’re in need of some guidance contact us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
5
simple to operate and instructions were excellent
on December 29, 2018
Posted by: kayzee
from Deer Park Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced an LG I had before and very pleased with the operation, intallation and overall performance
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
FREEZE!!!!
on December 30, 2018
Posted by: Vicki27030
from Mount Airy, NC
[This review was collected as part of a promotion.] This thing freezes CONSTANTLY. Almost always have to unplug it to cut it off. And then tonight, it wont even connect with my wifi. The DVD seems to work fine, but the streaming is a complete mess.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
4
Response from lg.comBy CS, Social Media , January 2, 2019
That’s terrible to know your experiencing difficulties with your BP350. I understand your frustration with the it constantly freezing and or the issues with you connecting it to your Wi-Fi. I appreciate the feedback needed to alert us about this matter. If you're needing support or assistance reach us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS
Written by a customer while visiting lg.com
Posted by: Jamileabarker
from Elkview WV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Has extra features like wifi where I can watch Netflix on it.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Junk
on January 4, 2019
Posted by: Baballa24
from Minnesota
[This review was collected as part of a promotion.] Bought this about a year ago has had a hard time keeping connected to the internet and when playing Hulu it continues to have errors and shuts dow
Pros: ease of use, battery
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy TH, Social Media, January 7, 2019
Thank you for your review it is very important to us. I hate to hear that after a year of use your Blu-Ray Player is having a hard time staying connected to the internet and fails when trying to stream Hulu. I can understand how frustrating this situation may be for you. I would love to help out, if there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Written by a customer while visiting lg.com
Posted by: Hugs
from Drums, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased my LG BP350 Blu-ray DVD player 3 weeks ago and am delighted that it does everything I want at an unexpectedly low price
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Terrible..will not update
on January 23, 2019
Posted by: Netbaby12
from Cincinnati Ohio
[This review was collected as part of a promotion.] This thing is horrible. It looses connection and freezes after watching for less than an hour and has to be unplugged in order to reboot.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy BH, Social Media , January 24, 2019
I hate to hear that you are having connectivity issues. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Written by a customer while visiting lg.com
Posted by: Cbscott
from Virginia Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had to return product. Several periods of the wifi freezing up when switching between streaming apps.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy BH, Social Media , January 24, 2019
I hate to hear that you are having connectivity issues. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Written by a customer while visiting lg.com