Customer reviews from belkin.com
Belkin - Dual-Band Wireless Range Extender
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Belkin - Dual-Band Wireless Range Extender
Posted by: Alex
from New Jersey, United States
Verified Purchase:Yes
Connection drops all the time and then makes conflicts with my router where I have to restart the computer and reset my network to get it back up and running
Response from belkin.comBy Belkin, Customer Support, July 7, 2016
Hi, Alex,
There are several factors that can cause unstable or intermittent wireless connection between your range extender and your devices. These can be due to physical obstructions or wireless interferences that could compromise the quality of your wireless connection.
Change the wireless channel on your router. Preferred channels to use are 1, 6, and 11 for the 2.4 GHz network and channels 36, 40, 44 and 48 for the 5 GHz network.
If the same issue persists, please email us your contact details at BelkinCares@belkin.com with a link to this review as a reference. Our Support team would like to further check your network setup and help you resolve this issue.
Belkin Support
There are several factors that can cause unstable or intermittent wireless connection between your range extender and your devices. These can be due to physical obstructions or wireless interferences that could compromise the quality of your wireless connection.
Change the wireless channel on your router. Preferred channels to use are 1, 6, and 11 for the 2.4 GHz network and channels 36, 40, 44 and 48 for the 5 GHz network.
If the same issue persists, please email us your contact details at BelkinCares@belkin.com with a link to this review as a reference. Our Support team would like to further check your network setup and help you resolve this issue.
Belkin Support
Written by a customer while visiting belkin.com
