Customer reviews from sony.com
Sony - HDR-CX330 HD Flash Memory Camcorder - Black
Average customer rating
3.9 out of 5
3.9
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
7
4 Stars
3
3 Stars
5
2 Stars
0
1 Star
1
82%of customers recommend this product. 
(
9 out of 11
)
Best Buy Privacy Policy
Customer Reviews for Sony - HDR-CX330 HD Flash Memory Camcorder - Black
Customer Rating
5 out of 5
5
I Love It
on March 23, 2015
Posted by: SuperCool
Verified Purchase:Yes
Great Camcorder. It's everything I hoped it would be. Very easy to use.
I would recommend this to a friend!
Response from sony.comBy Jen, Sony Support, March 24, 2015
Hi SuperCool, We’re glad to hear that this unit meet your expectation. thanks for posting your review.
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Light and easy to use
on March 21, 2015
Posted by: Gramps123
Verified Purchase:Yes
This is an easy to use camcorder. It is light and can be carried in your pocket. I got great action shots on the fly. I am 73 y/o and not a camera geek but I was pleased with the pictures I got.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Great Camera Poor Software
on April 29, 2015
Posted by: Dixie50
Verified Purchase:Yes
Its is a really good camera. Light and very easy to use. The picture quality is very good.
What lets it down is the bundled software. I have yet to manage to get the wireless link to my PC to work and this is on 3 different machines. The camera is polling the PC but the Play Memories software on the PC is not listening and therefore there is no response.. I took wireshark ethernet traces and can see this non interaction quite clearly.
The second aspect of the Play Memories software is that it will only let you manipulate vidieo files that were generated on a Sony camera and that camera has to be plugged into the USB to verify. So if you want to merge vidoe taken on your phone or any other source then forget it , you will have to buy something else. In my case I was trying files from my old Sony Camera that I have been using since 2009 and it wouldn't let me use these either. (Yes ithe camera was plugged into the PC)
5 stars for the camera 1 star for the software
No, I would not recommend this to a friend.
Response from sony.comBy Mitch, Sony Support, May 1, 2015
Hi Dixie50,

We're happy to hear you love using the camcorder. As for the software, the files from your older camera may not be supported thus causing the issue. Here is an article on how to connect the camera to the PC wirelessly. https://us.en.kb.sony.com/app/answers/detail/a_id/53320/c/65,66/kw/send%20to%20computerhttps://us.en.kb.sony.com/app/answers/detail/a_id/53320/c/65,66/kw/send%20to%20computer.
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
Disappointing.... but affordable
on May 22, 2015
Posted by: Anonymous
Verified Purchase:Yes
For the price, this camcorder is a good value but there are 3 things I specifically don't like. First, the still picture quality is not what it's marketed to be. Second, there is no power button. You turn it on by opening the viewfinder "door" which means you have to leave it open the whole time you record. This drains the battery faster and makes it annoying to the people around you that don't want to see your video while they are watching the performance. Third, there is no cable to connect the camcorder to the PC! I have to eject the micro media card and then use an adapter to get photos onto my PC.
No, I would not recommend this to a friend.
Response from sony.comBy Mitch, Sony Support, May 25, 2015
Hi KKKK,

We're saddened to hear that the camcorder doesn't meet your needs. The camcorder has a built in USB located in the grip belt for easy file transfer. To learn more about the unit, kindly visit esupport.sony.com/US/p/model-home.pl?mdl=HDRCX330&LOC=3
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great camcorder
on May 4, 2015
Posted by: kpics
Verified Purchase:Yes
Great little camcorder, used most of the time on a tripod, easy to operate, and very nice video and sound quality. I enjoy using this camcorder. Only wish it came with a remote controller or had the availability for one.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
3 out of 5
3
It's okay
on May 5, 2015
Posted by: OregonDude99
Verified Purchase:Yes
Wifi is difficult to work and to show on our HDTV, must buy optional cables. The video is very grainy and the zoom takes a while to get the hang of. The pro it is compact,light and great sound. On a scale of one to five, it's a three.
I would recommend this to a friend!
Response from sony.comBy Mitch, Sony Support, May 7, 2015
Hi OregonDude99,

Thanks for sharing your thought about the camcorder with us. We'll take note of this and forward t to the right department.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Camera, great price
on December 27, 2014
Posted by: sonyva
Great compact camera which takes clear HD home movies. Highly recommend it. And now the price is even lower, than when I purchased it when first introduced. Only thing that could be better is a 4K Ultra HD camera - and I am waiting until those go sub $500.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great camera
on March 20, 2015
Posted by: Burny
Great first time cam-corder. I'm amazed at all the features yet small enough to stuff in a jacket pocket and go hiking.Can hardly wait for summer.Only problem so far is I can't find a cust. ser. rep that can answer questions without being sent to a half dozen other sites.Eventually I'll get a straight answer. But still a very good camera.
I would recommend this to a friend!
Written by a customer while visiting sony.com
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