Customer reviews from Samsung US
Samsung - Stratosphere 4G Mobile Phone - Black (Verizon Wireless)
Average customer rating
3.7
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
83
4 Stars
73
3 Stars
32
2 Stars
19
1 Star
29
71%of customers recommend this product.
(
151 out of
214)
Customer Reviews for Samsung - Stratosphere 4G Mobile Phone - Black (Verizon Wireless)
Customer Rating
2
dont bother
on December 31, 2012
Posted by: jakemtb
Expertise:Intermediate
stay away from this phone.i am a big samsung fan so i wanted a SMARTPHONE with a slide keyboard thought this would be a good phone for me.Lots of time will not log to internet even with 3 or 4 bars of service will start roaming for no reason battery life is maybe 12 to 14 hours if you dont use it and this is the second phone i have had. very unhappy with this product may think about iphone at next upgrade.
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
This product has an actual qwerty key board slide out
on January 4, 2013
Posted by: Segfiend
from Oakland, CA.
Expertise:Intermediate
At the time I got this phone I was worried about switching from actual buttons to a touch screen, although its no Iphone it has won me over to touch screens, but it still has an actual keyboard that does come in quite handy for apps or sites that arent made for mobile.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, its not an iphone
Cons: eats thru batteries rapidly, auto rotation doesnt work on some sites, the front camera isnt hi def, takes a long time to reload after taking picture
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Dependable Smartphone
on January 6, 2013
Posted by: Larry63
from California
Expertise:Intermediate
I bought this for my daughter for her birthday and it has worked flawlessly. She has been very happy with its dependability, functionality, and strength. Well made with a long lasting battery life, it has been put thru many tests and passed with flying colors. She isn't the most gentle person with phones. I know when we upgrade, we will definitely be getting another Samsung.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
price is right
on January 7, 2013
Posted by: akerhus
from boston
Expertise:Intermediate
Good phone that has a slide out QWERTY, great screen.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
worse phone
on January 20, 2013
Posted by: vee0223
phone doesnt hold a charge sent it back and had the same problem wouldnt recommend it
Pros: Built-in speakers, Bright display, Inexpensive, Durable, picture quality
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
I will know to wait for more reviews next time
on January 26, 2013
Posted by: Marsacademy
from Chicago, IL
Expertise:Intermediate
When I decided on this phone in late 2011, it was pretty new and there weren't a lot of reviews out there. I knew the processor wasn't the newest, but I don't generally run a whole lot of apps (compared to most people I know!), so I wasn't too worried about that. I mostly wanted a decent camera and a keyboard, and adding 4G into the mix made it sound perfect.
Found out about the 4G/3G issue right away - the way the phone loses all data connection, sometimes for minutes, sometimes until you reboot - when it loses 4G. Sometimes keeping it on 3G mostly solves the issue - but kind of negates having a 4G phone, y'know?
I learned over the course of a year to mostly live with and work around that issue, although sometimes it still takes me by surprise when I'm trying to make a "which train do I take" decision and I have no data connection. But then a week ago I got hit with another common issue - the phone suddenly doesn't like to charge. The charging goes on and off, no matter which charger I'm using. Verizon store confirmed it wasn't the charger, since it did the same thing with theirs. Recommended a repair shop and said it was the dataport. Repair shop said there was nothing at all the matter with the dataport. So I now spend hours every day trying to make sure the phone is actually charging.
I'm stuck with this phone another 9 months, but I suspect I'll pick up something cheap & used on ebay even without a keyboard. And when this contract is up, I plan to NOT stay with either Verizon OR Samsung after this experience.
Pros: Bright display, Inexpensive, keyboard
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
great phone especially for those who need the qwerty keyboard
on January 27, 2013
Posted by: annietx
from houston
great phone especially for those who need the qwerty keyboard. it's sturdy in my hand, at times a bit heavy but a great overall android phone. i think i will go buy S III next time though.
Pros: Inexpensive
Cons: Too big
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible
on January 30, 2013
Posted by: dreame
The phone worked for the first month but after that it just stopped working, would not hold battery charge and the whole phone would crash and had to be restored several times.
Features
3
Performance
1
Design
2
Value
4
Written by a customer while visiting Samsung US