Customer reviews from Samsung US
Samsung - Stratosphere 4G Mobile Phone - Black (Verizon Wireless)
Average customer rating
3.7 out of 5
3.7
(236 Reviews)
Open Ratings Snapshot
Rating breakdown 236 reviews
5 Stars
83
4 Stars
73
3 Stars
32
2 Stars
19
1 Star
29
71%of customers recommend this product. 
(
151 out of 214
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Stratosphere 4G Mobile Phone - Black (Verizon Wireless)
Customer Rating
4 out of 5
4
on February 19, 2012
Posted by: ChucksStrat119
from Cleveland,Ohio
Expertise:Intermediate
I have been very happy with the phone so far.It is a great value through my carrier for a 4GLTE phone.I just wish that it was a little slimmer.
Pros: Bright display, Inexpensive, Realistic color
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Android Phone
on February 20, 2012
Posted by: Tabnut
from Oregon/Washington
Expertise:Expert
Beautiful display, great features, love the keyboard. What's not to like about Android?
Pros: Bright display, Realistic color, android!!!, great tab companion
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Phone/Excellent Value
on February 22, 2012
Posted by: ShadTheGeek
from NC
Expertise:Intermediate
The performance and features are strong. All my apps run fast. Pages load quickly, esp with LTE enabled. The battery drain on LTE is not great but the extra battery setup is a great deal and well worth it for those that are on the go all the time. Overall this is a great value!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone, bad network connection
on February 26, 2012
Posted by: jrh0828
Expertise:Intermediate
This is my first smart phone. My big problem with this phone is it frequently won't connect with the 3G/4G network. Without available wifi I wouldn't be able to use email or the Internet. The phone is thick and heavy. This is to be somewhat expected with a slider keyboard. I don't know about other Android phones, but this one doesn't give notification of receipt of a text or email. I found an app called noLED which does what I think the phone should do without having to use an app.
Pros: Bright display, Inexpensive
Cons: Too big
I would recommend this to a friend!
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
on February 27, 2012
Posted by: df3265
Phone offers a lot of options for those of us who use a smartphone for professional and personal purposes.
Pros: Built-in speakers, great productivity features, qwerty keyboard
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Problems and Faults
on April 1, 2012
Posted by: Jillster
Expertise:Intermediate
* Keep getting multiple copies of emails and have to constantly uninstall and reinstall email account to stop this from happening.
* Can't send any emails.
* Screen keeps going blank when you try to hang up after completing a call.
Pros: Bright display, Inexpensive, Realistic color
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Fragile Screen
on April 12, 2012
Posted by: inya20
from Fontana, ca
Expertise:Intermediate
The screen could use a better design to protect the screen from accidents. Phone was softly tapped and cracked, making the phone useless. overall the phone was good when it was working.
Pros: Bright display, Realistic color
Cons: Not high def, Did not meet expectations, fragile, buit in speaker isn't loud, battery life
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
2 out of 5
2
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
ok
on April 13, 2012
Posted by: jmcampbell
I switched to this phone from samsung reality, much bigger screen and lots of better features.
the only bad thing abt it is sometimes the device is very slow you wuld tap and icon and it takes more than 30 sec to open the icon
at one point i lost 3g and couldnt get it back verizion culdnt even fix it had to master reset it then i droped it and cracked the screen, however samsung is replacing the screen for me which is better than what vzwireless wuld do
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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