Customer reviews from usa.canon.com
Canon - XA10 64GB HD Flash Memory Camcorder - Black
Average customer rating
4.3 out of 5
4.3
(22 Reviews)
Open Ratings Snapshot
Rating breakdown 22 reviews
5 Stars
15
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
3
86%of customers recommend this product. 
(
19 out of 22
)
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Customer Reviews for Canon - XA10 64GB HD Flash Memory Camcorder - Black
Customer Rating
5 out of 5
5
Excellent image and quality in smalle package
on April 9, 2013
Posted by: cnjvideo
from Central New Jersey
You can't shoot it if your camcorder's not with you! The XA10 is ridiculously compact and provides excellent quality video and sound. I carry it around without the removable handle and I have to say that the built in microphone produces a high quality soundtrack. Canon has managed to provide a professional package whose weight and dimension eliminate the excuse to leave the camcorder behind because of its size. Its convenient, professional, and barely draws attention to itself allowing to function as the perfect run-and-gun camcorder.
Pros: good battery life, Good Low-Light Performance, Easy Computer Connectivity, Great sound/audio, Accurate, Vivid Colors, Compact Design, excellent image quality, durable, Good Software Compatibility, Ergonomic/comfortable to hold, Easy TV Connectivity, easy to use
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Good image, Bad design flaw
on September 14, 2011
Posted by: Mr. Donohue
from Laurel, MD, USA
I have purchased so far 4 of these and had to return all of them due to the fact that the XRL handle has faulty switches that rattle and make so much noise, you can't even take a step without the noise carrying over to the audio that's being recorded from the mic. The image is amazing, but serious design flaw on the XLR handle rendering the entire camera useless.
Pros: good battery life, Good Low-Light Performance, Easy Computer Connectivity, Accurate, Vivid Colors, Compact Design, excellent image quality, durable, Ergonomic/comfortable to hold, Easy TV Connectivity, easy to use
Cons: Poor sound/audio, Flimsy Construction, xlr handle doubles as a baby rattle
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Works great for me
on April 30, 2012
Posted by: Brian1121
from Simferopol, Crimea
I've been using one for almost a year now. It's an amazing camera. Even shooting two months in tight quarters, the jangly buttons on the handle caused no problem (although I was using external mics). The image quality is amazing. Negatives include some of the settings being hard to get to because they are buried too deeply in the menu system and really, as others have complained, there is no excuse for the jangly buttons unless they are going to include a roll of gaffer tape to stick on them. As a news videographer, this camera is the cat's meow.
Pros: light weight, portable, full featured
Cons: crazy deep menus, jangly buttons on handle
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Promises but doesn't deliver
on May 7, 2013
Posted by: Adam W
from Turramurra, Sydney, Australia
I purchased the XA10 for it's pro-quality image output and, due to the type of shooting I mainly do, it’s accuracy on auto as it is described as having very accurate auto-features for face and subject tracking and for coping with changing lighting conditions etc - 'Smart Auto'. These features are important to me as I shoot almost completely outdoors and I film myself so obviously manual control of focusing etc is out of the question.
I have not been able to get this camera to perform to anything close to what I would expect or how Canon describe it on anything but a couple of occasions.
It seems to be unable to cope with situations of strong light outdoors with colours and highlights blowing-out and in areas of contrast darker or shadowed parts of a scene will lose all contrast and become black-holes.
Worse still the focusing is just terrible. Face tracking and subject tracking are very hit-or-miss with accuracy that I would put at less than 50%. Often it will show on the display that it has achieved face-lock but on playback on your computer (because the LCD screen on the camera isn’t quite accurate enough to pick it up) you find that focus hadn’t been achieved so you only find out well afterwards that you’ve missed a shot.
I’ve had situations in normal light with the presenter in centre frame and clearly separated from the background where it has taken the camera over 20-seconds to achieve focus. This makes spontaneous shooting impossible for a camera that’s widely promoted as run-and-gun.
Often, especially in bright daylight, entire scenes will just drop out of focus, everything will go ‘soft’.
Additionally I’ve found footage can be incredibly inconsistent with material from the same shoot looking like it’s been shot on different cameras. For example – camera set on tripod, good outdoor lighting conditions, presenter clearly in centre frame etc. One take will be of acceptable quality, stop recording, next take, restart recording less than 1 minute later with no change in light or presenter position and the footage will have blown colours be lacking dynamic range and have soft focus. This makes it impossible to smoothly edit scenes or takes together as the material is just too different - one take will look like its been shot on a reasonable camera, the next will look like it was shot on a sub-$200 point-and-shoot handy-cam.
I gave the camera to Canon to inspect, they had it for a month & insisted that there is nothing wrong with it yet when it came back all of these problems persisted.
All-in-all it’s been a very disappointing purchase and frankly an expensive mistake.
I'm a long term Canon pro-DSLR user and I’ll certainly never be buying a Canon video camera again.
I need reliability and consistency in a camera and the XA10 just hasn’t delivered.
Pros: Compact Design, Ergonomic/comfortable to hold
Cons: Poor image quality, Short battery life, Poor Color Reproduction, Poor sound/audio, inconsistent performance
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Focus issues
on April 7, 2012
Posted by: Steve K
from Pennsylvania
I purchased this product back in November of 2011 and everything seemed fine and I was happy with it. A couple of months ago when editing a video I noticed that some weird focusing issues were occurring. I then sent the unit back for service and the focus issue still exists.
I haven't seen anyone else explain that they have a focus issue but mine is very evident.
Maybe I got a bad unit?
I used to really love Canon products, this will make me think twice about future purchases.
Very frustrated that I spent the money on this only to be worried that it will shoot out of focus video when using it at events.
Pros: a lot of features, compact size
Cons: problems focusing, face detction focus doesn't work, servicing item didn't fix problem
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Good, but...
on May 19, 2022
Posted by: DangerX Studios
from LA
This was my dads camera and afterhe died, my mom gave it to me so I could fullfill my dream of making movies. But after recording a few scenes, I tried to upload them to my computer (chromebook) but there was nothin gon the SD card I recorded it on (SD slot B). I'm not sure if this has something to do with my computer or with the camera.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
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