Customer reviews from Samsung US
Samsung - 13.3" Refurbished Laptop - 4GB Memory - 128GB Solid State Drive - Black
Average customer rating
4 out of 5
4
(107 Reviews)
Open Ratings Snapshot
Rating breakdown 107 reviews
5 Stars
50
4 Stars
27
3 Stars
11
2 Stars
13
1 Star
6
73%of customers recommend this product. 
(
67 out of 92
)
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Customer Reviews for Samsung - 13.3" Refurbished Laptop - 4GB Memory - 128GB Solid State Drive - Black
Customer Rating
3 out of 5
3
Love it with reservations
on July 19, 2011
Posted by: rocket2000
Expertise:Expert
Overall I really like this laptop. The design caught me and kept me. It has great power for the size and weight and the battery life and heat are very reasonable. The things I don't like are mostly small, the flip down ports don't accommodate all peripherals very well and it is a fingerprint magnet.
The big problem I have is the wifi connectivity. If I don't stay quite close to the router it really has trouble connecting and the speeds drop off very quickly with increased distance. It isn't a deal-breaker for me, but I haven't done much traveling yet where I have to connect to distant APs. I would have expected better.
Pros: Bright display, Lightweight
Cons: Did not meet expectations
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Series 9 opinion.
on October 1, 2011
Posted by: 2travel
Love the notebook! Only one complaint; I often touch the large touch pad with my palms and this results in a repostion of my cursor.
Pros: Bright display, Lightweight, thin, cool looking
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is strong
on April 5, 2012
Posted by: Spang1999
from California
Expertise:Expert
I like the design. The laptop runs program fast. The SSD is very fast.
Con: There is no SSD utility preinstalled. Also my A03 version shows more noise than B01.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on October 19, 2012
Posted by: Mondoz23
Expertise:Expert
I just bought this computer and I'm very happy with the purchase. I love this notebook.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
wow!
on April 14, 2011
Posted by: RealReviewer
from New York, NY
Expertise:Intermediate
This piece has got beautiful design compared to Z. I like Z also but this is better. Eventhough Z had 1600x900 but this one looks gorgeous. The screen brightness is really nice.
People who put negative reviews in regards to 1366x768 and other features are the ones who does not have this device and they give reviews bases on spec sheet.
I updated the multitouch trackpad software before using it and it is an awesome piece and I don't have any issues with it. I used it for light work and browsing for about 7 or 8 hours with 50% brightness and battery shows 40% left.
Backlit key board with different brighness level is very nice.The system runs very fast;startup- 16 sec;from sleep - 4 sec
I gave 4 stars for value just because of not having optical drive(As I used bluray\dvd drive in my Z a lot) and less space 128GB SSD. If this has both optical drive and more SSD space then this would easily be the best ultraportable notebook.
I thought of returning this and getting macbook air(as I used the macbook air from my friend) but now I am really starting to like it more than macbook air. Yes it is pricey if you not own and used it but once you start to use it you will really like it more and you'll feel it was worthy product. I wrote this review(not in proper order) during my office break and it is based on my 10 hours of usage. I will give more updates during this weekend as I will be playing more with it(hooking up hdmi, using the usb 3 to my hdd..) .
for those who submit the review:
Please give reviews if you own it and used it. If you want to present your views based on the spec sheet then go to a forum. Reviews gives the users to make better decisions so do not mess it. I would not have bought it based on some idiotic reviewers who does not own the product but some how I bought it and loving it.
Pros: Bright display, Durable, Lightweight, well built, excellent design, backlit keyboard, fast startup
Cons: no optical drive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Precisely What I Was Looking For
on May 15, 2011
Posted by: CompSciStudent
from USA
Expertise:Expert
Pros:
1. Its lightweight, has a decent battery time, and most importantly has the processing power to run my code and do pretty much everything I normally do on a computer with the possible exception of high-end video games. Notably it runs Portal 2 with no problems. I was looking for a computer that's lightweight/mobile while having more processing power than a netbook and I was really looking at a MacBook Air, but it had a weak processor, and the Mac OS X which I despise.
2. Very stylish, all my friends like the way it looks
3. Bluetooth
4. Ethernet connection which is something I did not expect on an ultra-thin computer like this.
5. The way that its constructed its very strong on the side, so if it falls on its side (which is the way that most computers drop) it is very likely to not sustain any damage (haven't tried this tho xD).
6. I love the SSD and how fast this computer is to boot up and do basic tasks.
7. This computer is actually quite a bit cheaper than a MacBook Air, which, with roughly the same features but a much weaker processor, would cost approximately $2,400.00
6. Love the touchpad and the backlit keyboard which also feels very nice (unlike with some computers... I'm looking at you Acer). Typing on it right now.
Cons:
1. This computer is expensive, I know I said that its cheaper than a MacBook Air, but a bad example is no example to follow.
2. The hard drive is a bit small, I don't need that much space, but I think this may be a problem for some people.
3. Fingerprint magnet... notably though it is very scratch-resistant.
Final Thoughts: Overall I love this computer, its a great purchase especially for someone who needs a very mobile computer with more power than a netbook to do everyday work/entertainment. Its not a video-gaming computer, but I don't think anyone wants it to be. The only disadvantage is the expense.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: too expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Extremely Poor WiFi makes this a deal breaker
on July 10, 2011
Posted by: bvadel
from San Francisco Bay Area, CA
I purchased a Samsung 9 Series Laptop Core (i7-2617M) and out of the box, the laptop was absolutely gorgeous.
Unfortunately, the beauty was quickly tarnished when I attempted to use the WIRELESS which is abysmal in terms of both signal quality and speed.
Utilizing my Series 9 next to two other laptops that are about 3-4 years old, the signal quality was anywhere from 60-70% less and the connection speed was often 3-4 times slower.
I tried to work with Samsung Support on this (they were readily available and helpful - thank you Samsung) however this signal quality issue appears to be a known defect so I unfortunately will be returning my new laptop.
Finally, while the poor wireless is the reason for the overall poor ranking (since the PC is essentially unusable in today's wireless environment), I think Samsung also missed the mark with the buttonless trackpad which is gimmicky, unresponsive and inaccurate. Please just go with a design that includes the trackpad and 2 buttons below it.
Pros: Bright display, Lightweight, sleek design
Cons: wireless is terrible, trackpad is gimmicky / responds poorly
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A lightweight laptop for those on the go
on April 16, 2011
Posted by: ITgeek
from Sheboygan, WI
Expertise:Expert
I have been waiting for the release of this laptop since I first saw it on the CES reviews. The form factor 13.3" is large enough to allow for comfortable use for extended periods of time. The screen is large enough to share content with others in small settings including my wife who feels the need to read my review as I type it. As airplanes continue to stuff passengers in to smaller seats the need for a smaller laptop to fit on the fold down tray is becoming more important.
The back lit keyboard is great for those moments when you want to use the laptop without disturbing your mate by turning on a lamp so you can see the keys. The keypad is nicely spaced and allows for easy typing that can take some getting used to on laptops smaller than 13.3 inches.
People have commented on the lack of a dvd drive however I was looking for a lightweight laptop and the dvd drives add another half pound on average. I can download most software that I use as well as movies and music so I really doubt that I will miss it. USB thumb drives continue to grow in capacity also making the use of a DVD as a storage media less convenient.
The laptop boots up in under 20 seconds. It is amazingly fast and I have been very pleased by the speed of applications on the laptop. The Solid State Hard drive helps increase the speed of applications on the laptop.
I wish it was a little less expensive but when I compare it to other business laptops with an i5 processor, 4GB of RAM, and Windows 7 they are equally expensive. The case is very sturdy in feel and does not flex like the laptops of old.
I am anxious for the release of the docking station built in to the central hub product from Samsung to allow for fewer connections to the laptop when I am in the office. I am going to be looking at bluetooth alternatives that can be used with the built in bluetooth on the laptop to aid in fewer physical connections being needed allowing for the USB ports to be used for other things.
I loved the packaging and Samsung continues to impress me with their products.
The webcam software has a cool security feature which includes motion detection which starts recording when someone enters the area being monitored.
Overall I am very pleased with my purchase and it was worth the wait.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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