Customer reviews from Samsung US
Samsung - 13.3" Refurbished Laptop - 4GB Memory - 128GB Solid State Drive - Black
Average customer rating
4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
50
4 Stars
27
3 Stars
11
2 Stars
13
1 Star
6
73%of customers recommend this product.
(
67 out of
92)
Customer Reviews for Samsung - 13.3" Refurbished Laptop - 4GB Memory - 128GB Solid State Drive - Black
Customer Rating
4
not fully technically mature
on December 15, 2011
Posted by: proUser
from California
Expertise:Expert
This machine is fast, robust, very lightweight, with a display very useful to work in direct sunlight and a touchpad working like a charm, improving efficient work with long documents or program source code and tons of open windows. This laptop is almost optimal for use as a business laptop, except for:
Using a laptop at work includes frequent presentations and connecting the laptop to a projector. Samsung should ship a well engineered VGA adapter by default!
The new intel driver for the WiFi works great - in most cases. With some AccessPoints, however tethering is troublesome and requires disabling the 802.11n mode.
Apart from not offering a SD card slot, the MicroSD card slot is an acceptable alternative. However, if you close the connector flap panel, you have to push the MicroSD card deeper into its slot.
The power connector to the laptop is long, stiff, and without any strain relief. It will be a mater of weeks until it will be broken!
Regarding these shortcomings, I would not consider this product fully technically mature. But I found workarounds for the insufficiencies, except for the poor quality power connector.
The new intel driver for the WiFi works great - in most cases. With some AccessPoints, however tethering is troublesome and requires disabling the 802.11n mode.
Apart from not offering a SD card slot, the MicroSD card slot is an acceptable alternative. However, if you close the connector flap panel, you have to push the MicroSD card deeper into its slot.
The power connector to the laptop is long, stiff, and without any strain relief. It will be a mater of weeks until it will be broken!
Regarding these shortcomings, I would not consider this product fully technically mature. But I found workarounds for the insufficiencies, except for the poor quality power connector.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, sophisticated touch pad
Cons: wifi reception, no strain relief power connector, no default vga adaptor
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Wouldn`t recommend this product
on May 21, 2013
Posted by: Sirius
from Mumbai
Expertise:Expert
Purchased this ultrabook for its killer looks, but was very dissapointed with the hardware shortcomings:
1. 1 month of usage and my left speaker produces distorted sound.
2. 2 months of usage and mouse click doesnt work anymore.
3. The Harddrive space is so less, that its only realised after you but it, approx 20 gb is occupied by recovery solution, so that you are left with 100 gb , out of which another 20-30 is occupied with windows 7 and system files, so you are left with roughly 70 gb of space.
2. 2 months of usage and mouse click doesnt work anymore.
3. The Harddrive space is so less, that its only realised after you but it, approx 20 gb is occupied by recovery solution, so that you are left with 100 gb , out of which another 20-30 is occupied with windows 7 and system files, so you are left with roughly 70 gb of space.
Dont know what all parts will stop working in coming months.
Pros: Durable, Lightweight
Cons: Poor quality, Did not meet expectations, low quality speaker, mouse doesn`t work, less hard disk space
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Wish it has all the bells and whistles that series 7 laptop has
on November 2, 2011
Posted by: foreverlove
Expertise:Intermediate
I love this design and how light it is.
I wish it samsung will make a second generation that has the features like series 7 laptop 15.6 inches does-while still keeping this beautiful design of series 9.
I wish it samsung will make a second generation that has the features like series 7 laptop 15.6 inches does-while still keeping this beautiful design of series 9.
Thanks for listening!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
Cons: Did not meet expectations, lack of features like those on samsung series 7
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Design with Wireless design flaws and bad touch pad
on August 9, 2012
Posted by: DMLNYC
from New York, NY
Expertise:Expert
Poor Design with Wireless design flaws and bad touch pad
Pros: Bright display, Durable, Lightweight
Cons: terrible wifi, very expensive, poor touchpad, no break key
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Rocking laptop
on August 28, 2012
Posted by: PaulSwit
from Buffalo, NY
Expertise:Expert
This slim, lightweight PC is fast! Screen is sized perfect and has great color and brightness.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on November 27, 2012
Posted by: Tiger62342
The hardware on the laptop is top notch- very solid- however I am very disappointed this expensive laptop functions so poorly- the track pad is erratic even with the latest drivers. The laptop also has a bad habit of locking/freezing and only a power cycle can bring it back to life. Another annoyance is when updating software form the Samsung site many of the loads fail
With more development this will be a great product- it's just not there yet
Pros: Lightweight
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Sexy Thang - Within Limits
on June 23, 2011
Posted by: IttyBittyDat
from SoCal
Expertise:Intermediate
My Series 9 is a replacement for a 6lb monster laptop. Samsung's stunner is Paris Hilton's Chihuahua versus a 90lb German Shepherd. Same species, different job in life.
Pros:
* Stunning design
* Sub-3lb svelte figure
* Fast Sandy Binge processor
* Lightning quick SSD
* 4gb RAM standard
* Decent battery life
* Bright, daylight useable, matte screen
* Backlit keyboard
* Touchpad is clever once tweaked & the paradigm is absorbed
* Nifty power supply design - easy to change mains plugs for international travel
* Clever "click to lock" low voltage power supply lead into the laptop proper
* Standard 3-year warranty
* Minimal bloatware provided
* Stunning design
* Sub-3lb svelte figure
* Fast Sandy Binge processor
* Lightning quick SSD
* 4gb RAM standard
* Decent battery life
* Bright, daylight useable, matte screen
* Backlit keyboard
* Touchpad is clever once tweaked & the paradigm is absorbed
* Nifty power supply design - easy to change mains plugs for international travel
* Clever "click to lock" low voltage power supply lead into the laptop proper
* Standard 3-year warranty
* Minimal bloatware provided
Cons:
* Pricey (but it IS Paris Hilton's Chihuahua...)
* At this price point, ALL the external dongles (VGA, HDMI, Ethernet) should be included, packaged in a luxurious black velvet drawstring bag
* NO security lock slot? Puleeeze - this baby will be on every lowlife's Xmas list and there's no security slot? Donnez moi un break.
* Bigger SSD please
* SDHC, not MicroSD card slot please
* WiFi isn't the strongest, but it gets the job done. Again, at this price point, with this corporate flagship product, everything should be top drawer.
* Pricey (but it IS Paris Hilton's Chihuahua...)
* At this price point, ALL the external dongles (VGA, HDMI, Ethernet) should be included, packaged in a luxurious black velvet drawstring bag
* NO security lock slot? Puleeeze - this baby will be on every lowlife's Xmas list and there's no security slot? Donnez moi un break.
* Bigger SSD please
* SDHC, not MicroSD card slot please
* WiFi isn't the strongest, but it gets the job done. Again, at this price point, with this corporate flagship product, everything should be top drawer.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great for home or travel
on September 1, 2011
Posted by: Kwol42
from Indiana
Expertise:Expert
I just love this laptop. Very stylish, lightweight and high-preforming. I'm so glad that I paid for a larger SSD drive. Well worth the money. Starts up immediately. No problems with wifi, but did have to change the default battery settings which were set to maximize battery over signal strength. Once I did this, everything worked great.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US