Customer reviews from Samsung US
Samsung - 13.3" Refurbished Laptop - 4GB Memory - 128GB Solid State Drive - Black
Average customer rating
4 out of 5
4
(107 Reviews)
Open Ratings Snapshot
Rating breakdown 107 reviews
5 Stars
50
4 Stars
27
3 Stars
11
2 Stars
13
1 Star
6
73%of customers recommend this product. 
(
67 out of 92
)
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Customer Reviews for Samsung - 13.3" Refurbished Laptop - 4GB Memory - 128GB Solid State Drive - Black
Customer Rating
5 out of 5
5
on May 15, 2011
Posted by: Golfballer333
from USA
Expertise:Expert
Best Track-pad I have ever used, great screen, and amazingly light. The only thing I can complain about are the ports, not enough of them and micro hdmi is a pain.
Pros: Bright display, Durable, Realistic color, Lightweight, battery life, backlit keyboard, trackpad
Cons: micro hdmi, weak gpu
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Problems
on June 11, 2011
Posted by: CaliforniaExec
Pros: Lightweight, nice display, slim, good design
Cons: Not adequate hard drive space, no connector included for monitor/projector, Samsung product for attachment to VGA from microHDMI does not work, poorly designed mousepad, inadequate number of USB ports, Outlook crashes for unknown reasons, Samsung Products does not sell any devices to date to support this laptop
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
terrible wireless product
on November 6, 2011
Posted by: marauder242
Samsung has historically had an issue with its wireless antenae. My samsung loses its connection when the microwave turns on. I also am not able to have my baby monitor on. Great design and light weight, but worthless if you plan on being connected.
Cons: Poor quality, terrible wireless reception
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
screen resolution does not reflect the price
on September 17, 2011
Posted by: oronm
other ultrabooks like asus's are doing 1600X900 resolution.
it's time for samsung to make the switch!!
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: Not high def, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Trackpad Problems
on April 7, 2011
Posted by: Apprehensive
I had a problem with the trackpad as well. After I updated the drivers, it seems to be working now, but I am crossing my fingers.
Pros: Lightweight
Cons: problem with trackpad
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
2 days of use - then froze
on April 5, 2011
Posted by: DCH3
from Boston, MA
Expertise:Expert
Awesome laptop if it worked properly. It froze on me on the second day. Holding the power button does not shut it down, so I'm currently waiting for the battery to drain because it is not removable.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Slick laptop but lacking completeness in some areas
on July 5, 2011
Posted by: ray2011
from Boston, MA
Expertise:Expert
Great laptop -- versatile, lightweight and easy to carry around and travel with. I have been using it for 3 months now and over time see issues with performance speicifcally in memory consumption. The Solid State drive is very handy though can run out very quickly. The two issues that I see are that the USB 3 compatible USB port is not really compatible with USB 3 devices -- meaning they dont really work and the laptop cannot recognize those devices making that port unusable and leaving me with just one USB port to work with. This is something I will be contacting Samsung to address for my laptop. In addition, the HDMI port seems to not work properly either and when using an HDMI cable, I need to constantly adjust it to get a clear picture.
All in all though a great laptop if you are on the road and need a fast easy machine to use. The touchpad is fantastic and so is the display.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: Did not meet expectations, usb 3 does not work
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Thin, light, and fast
on October 20, 2011
Posted by: travelingalot
from oklahoma,
Expertise:Expert
having owned 3 Sony z series Laptops I am not willing to settle for compromises, I like having the power of my desktop at my finger tips. I noticed this computer back in February and have been keeping my eyes on it, I also do not want to buy a orphan product. In my opinion it has now reached main stream without costing through the roof. it has everything I need. speed, weight, and all the features that make living on the road necessary without the ones I never use like a optical drive.. everything is digital I hate carrying extra weight with out a need..
Pros: Built-in speakers, Bright display, Lightweight
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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