Customer reviews from blackanddeckerappliances.com
Black & Decker - All-Temp Steam Iron - White
Average customer rating
2.9
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
4
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
6
47%of customers recommend this product.
(
7 out of
15)
Customer Reviews for Black & Decker - All-Temp Steam Iron - White
Customer Rating
1
Does not turn on
on March 22, 2015
Posted by: Somereeds
Gender:Female
Have an approximately 6-moth old iron and it no longer turns on. Major fail because we were preparing to go somewhere when the iron failed.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Great Iron My Wife Loves it however it failed!
on May 16, 2012
Posted by: Nick
from Burnaby, BC, Canada
Gender:Male
My wife will tell you that this iron is perhaps the best iron that she has ever used. She liked the setings, features and weight however it's just over 1 year old and the electronic display and power settings completely failed and the iron now does not work. I doubt we will get it fixed as it would cost more than it's worth. Very disappointed in the quality of the workmanship. Not likely to buy another one or Black & Decker!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Digital failure
on August 24, 2012
Posted by: IroninGal
from Minneapolis, MN
Gender:Female
Got the iron for Christmas and it only lasted for 4 months. The iron will start on the setting for about 20 seconds then go ERROR and blink until I unplug it. I cannot find a fix for this other than taking it apart. And then what?!?! I wouldn't know where to begin to fix it and I can't find my warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great iron!
on December 29, 2014
Posted by: IHateToIronILoveMyWife
from Mississauga, ON
Gender:Male
We got this iron about 4 years ago and it performs wonderfully. My wife says this is the best iron she has ever used and even with my limited experience ironing I have similar thoughts. Good weight, good digital and mechanical controls, good features and good build quality.
The iron is heavy enough to actually do the work of pressing the clothes and you have to do is push it back and forth while the ironing board fights with gravity. My wife has very small hands (her gloves look like they belong to an 8 year old girl) and she has no problems using it.
After 4 years of use I am only getting around to cleaning it now for the first time (must be the soft water in Toronto to go along with our soft heads). I went to the B&D site to see if they had the manual in PDF format for the iron so that I could clean the steam vents properly and they did!
Upon finding the manual, I felt compelled to write this review after reading all the less than sterling experiences folks have had with this beastie; not to challenge their feedback at all but to offer that at least one user has had better luck. It may be that quality has been uneven on the production line for this model, how much I could not possible say, and that either we have been lucky or they have been unlucky; or both.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Leaks, leaks, leaks
on January 28, 2018
Posted by: BeklaOsa
from Bakersfield, CA, United States
Gender:Female
Got this as a wish list gift for Xmas. I’ve had it 2 yrs now. Never have dropped it but soon after I got it, it started with a tiny drip off the back right side. I thought, “no big deal, probably over filled it.”
Then the leak got more, then on the other side. Big wet spots on my fabrics. I see a lot and constantly washing and ironing new fabrics. Now today, it’s starting to leak in the front! So disappointed. I need a new steamer!
Then the leak got more, then on the other side. Big wet spots on my fabrics. I see a lot and constantly washing and ironing new fabrics. Now today, it’s starting to leak in the front! So disappointed. I need a new steamer!
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
GOOD iron BUT....
on April 10, 2014
Posted by: likeitBUT
from Chambersburg, PA, USA
Gender:Male
We love this iron BUT this is the second one we have purchased and they BOTH have lasted just a little over a year. Long enough for warranty to run out. They have both had problems where the cord goes into the body of the iron. The cord/wire breaks there where it pivots going into the iron.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Loved it, but not now!
on November 30, 2014
Posted by: chefdebbey
from Fort Lauderdale, FL, USA
Gender:Female
I bought this iron not much more than a year ago. I really, really loved it!! I work on a private yacht and do a lot of ironing so I know a good product. I had bought this for my home and didn't use it much because I was gone to sea most of the time. Now that I'm home for the holiday and needing to iron at home, the steam WILL NOT come out unless I use the power boost. I've also tried to auto clean it, and nothing! I can't believe I spent the extra money and got a lemon.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
The best Iron I've ever used
on February 9, 2011
Posted by: Kevin
from Philadelphia PA
Gender:Male
As a kid it was my chore, in a family of 13 children to do the ironing. Particularly, I was tasked to iron my Dad's shirts and pants as required for his work day. I didn't mind doing it and quite frankly it was one of the better chores we were expected to do in a rather large family, dishes being one of the worst. However, it did pay in future through my military career considering we needed to stand inspections and formations and I recieved payment from some of the guys to iron their uniforms as well as my own.
I'm now in my mid-fifties and have had several irons over those many years but none that compare to this one. My kids got it for me on my last birthday and I do use it every day for either myself, one of the kids, and even my wife who never did like to iron.
It heats very quickly, it has steam on demand no matter what temperature you set and it usually presses on the first pass. It has the right weight ratio and a very good range of temperature setting to handle new and older clothing materials. I have not been solicited for this opinion but I find very few products that I can rave about and this is one I'm proud to go on the record to endorse.
I'm now in my mid-fifties and have had several irons over those many years but none that compare to this one. My kids got it for me on my last birthday and I do use it every day for either myself, one of the kids, and even my wife who never did like to iron.
It heats very quickly, it has steam on demand no matter what temperature you set and it usually presses on the first pass. It has the right weight ratio and a very good range of temperature setting to handle new and older clothing materials. I have not been solicited for this opinion but I find very few products that I can rave about and this is one I'm proud to go on the record to endorse.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com