Customer reviews from blackanddeckerappliances.com
Black & Decker - Toast-R-Oven Classic 4-Slice Toaster Oven - White
Average customer rating
2.2
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
2
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
6
22%of customers recommend this product.
(
2 out of
9)
Customer Reviews for Black & Decker - Toast-R-Oven Classic 4-Slice Toaster Oven - White
Customer Rating
5
Works as intended
on October 18, 2017
Posted by: Leo4
from TX, United States
Gender:Male
This was a replacement to my older Toaster Oven that had to replace since top the heating element of my older one quit and the replacement element was not cost effective. I like the new one, have to watch the dials since we use to bake and to toast; glad that my arthritis is not too advance and still can turn the knobs to... about .. to toast (and not to burn) my food.
Some weeks ago I started to unplug it from the wall due to a ZUMMBING / vibrating noise produced by it while not in use... which tells me that it is consuming electricity while on stand by....
Some weeks ago I started to unplug it from the wall due to a ZUMMBING / vibrating noise produced by it while not in use... which tells me that it is consuming electricity while on stand by....
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Wish I hadn't bought this!
on January 25, 2017
Posted by: sdwarcher
from Silver Spring, MD, United States
Gender:Female
I bought this two months ago to replace my previous B&D white toaster oven. My old one was 10+ years old. Loved it and it worked great until parts started inevitably deteriorating. But the old one did something the new one doesn't at least -- TOAST! All this does is dry out the bread, not toast it. And for some reasons the engineers/designers felt it necessary to make the controls more difficult and less intuitive to use than the previous version. No idea why that was necessary, but it shouldn't take two dials to take the place of the little lever.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 26, 2017
Thank you for offering your feedback regarding your Black+Decker TRO420. I’m glad to hear that you loved your original toaster oven, but I’m sorry to hear about your disappointment with the replacement’s design and results. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Terrible toaster, ok oven
on November 3, 2018
Posted by: ArthurT
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] Got this 3 ago and on toast, it keeps shutting down. So, you put 2 slices of bread and click the one know to toast and the other to some time setting. It starts, gets red for a few minutes and then the element shut off. A minute later, they go back one and then off again. The bread really never gets toasted. On oven, it seems ok. On broil, the same thing, it keeps shutting down. I found that leaving the door open on broil, seems to improve this problem.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 6, 2018
Thank you for offering your feedback regarding your Black+Decker TRO420. I’m sorry to hear that you’ve been somewhat disappointed with your oven’s results. I do want to advise that it is normal for the elements to cycle on and off when baking or toasting, but the issue you’ve experienced with the results may be something I can address for you under the two year warranty. I do not recommend that you continue using your oven in the manner you describe, however. Please reply to the email I've sent you from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
A Set Back!
on March 21, 2017
Posted by: Bill M
from Fort Lauderdale, FL, United States
Gender:Male
I prefer my old model from the 90's but after 20 years wore out. Why the big unnecessary clumsy knobs? The thumb size knobs were fine and turned easily. They eliminated the simple toast level which you just pushed down. I already had the settings set to medium. I don't know what's wrong but it just doesn't toast the same. What a step backwards in design and engineering!!!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, March 21, 2017
Thank you for offering your feedback regarding your Black+Decker TRO420. I’m glad that your original Black+Decker served you so well for so long, but I’m sorry to hear you’ve been disappointed with the replacement’s design. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
not happy with this model
on August 31, 2017
Posted by: Sue C
from Bangor, ME, United States
Gender:Female
I bought this for my Dad as I have had B & D toaster ovens for years. The control knobs are hard to use, they turn hard and thus the timing is hard to adjust and it just doesn't meet the standards. Time to go back and look for one like I have had for years.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 1, 2017
Thank you for offering your feedback regarding your Black+Decker TRO420. I’m sorry to hear that both you and your father have been disappointed with the design of your oven’s controls. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Awful toaster oven.
on September 20, 2018
Posted by: Dottie07
from Norway, MI
Gender:Female
I simply hate it. Bread either doesn’t toast right or it toasts too much to point of almost burning. No control. My other one lasted 20+ years, but this one is junk. I will never buy another one. What happened to just one knob control??? I WISH I COULD RETURN IT ! ! !
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, September 21, 2018
Thank you for offering your feedback regarding your Black+Decker TRO420. I’m thrilled to hear that your original oven served you well for two decades, but I'm sorry to hear about the trouble you’ve experienced with your replacement's results. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Fast cooking and perfect results every time.
on December 13, 2015
Posted by: shirley d
from Chesapeake, VA, United States
Gender:Female
I love my infra wave cooking oven and want a larger one if you make one?
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
smoking a problem?
on May 27, 2018
Posted by: grammy
from Port Orange, FL, USA
There is smoke coming out of this toaster oven each time it is used. The smoke is not from food. It comes from behind the control panel. I am wondering if this is a fire hazard. Otherwise, it performs well, except the control knobs are extremely hard to turn.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com