Customer reviews from whirlpool.com
Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.2
(275 Reviews)
Rating breakdown 275 reviews
5 Stars
148
4 Stars
74
3 Stars
27
2 Stars
15
1 Star
11
83%of customers recommend this product.
(
224 out of
269)
Customer Reviews for Whirlpool - 21.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
4
Good product, wrong model for ME.
on September 16, 2014
Posted by: Marylp14
from Richland, WA, United States
My frig went out so I ran and purchased a new one fast as I was leaving town for a few days and wanted it settled. Should have researched more and talked to others. I just got what I had before-freezer on top so I wouldn't have to 'learn' something new. BUT- the freezer is large and deep (yay) AND the frig is also. The back of the shelves are really deep and I spend a great deal of time almost upside down finding things. The door storage is large. But the only place for wine is the door and you have to put several bottles in that section (and all of the others) so things won't rattle or fall over. One section (for eggs?) has an uneven bottom and little jars won't sit up. I'm sure it is a good frig. Things are cold but I REALLY wish I had gotten a freezer on the bottom at least and probably double doors even if I would have had to choose stainless as the outside. Energy efficiency will be improved at least over my 30 year old model. :-)
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking and really good
on March 31, 2014
Posted by: EmilM
from Lighthouse Point. FL
Love the space availableLove the door storageLove the customization shelvesVery quiet and performant!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent
on November 8, 2013
Posted by: Dani849
from San Francisco Bay Area
We have had Whirlpool products many time throughout our lives. We love them!!!! Each time we buy your product it jut seems to get better and better.We don't know how you do it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Our old Whirlpool frige was a better product...
on November 9, 2013
Posted by: Muddy
from Columbia, MO
Our new Whirlpool refrigerator seems junky compared to our last one, which lasted 20 years and was more solidly built, inside and out. The new one creaks when it's opened and closed, despite my leveling it. The shelves and trays, especially the door ones, are thin and cheaply made, compared to the old one. The inside arrangement is less "user friendly." There is a little shelf on the bottom of the door that is barely accessible.The lighting is poorer inside; there is none in the freezer, as our old one had. It didn't even come with ice trays, as the old one did. There is only one temperature control for both frige and freezer; our old one had separate controls. The "kick plate," or whatever it's called, on the bottom, is thin and looks cheesy. In fact, the entire outside looks "cheap" compared to our old one.It does run quietly, which is nice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
good value for price paid
on April 1, 2013
Posted by: Anonymous
from Undisclosed
I am happy with my purchase. I like the top freezer. The storage drawers are very smooth and have a quiet glide. The one drawback is the sound when running. It sounds like my dog gently snoring . Sometimes I can't tell which is which.The appliamce is a good value for the price paid and for what I needed....no bells and whistles.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Quality Control an issue
on February 6, 2013
Posted by: LinD
from Undisclosed
I had three refrigerators of the same model delivered before finding one that was an acceptable product. The first one that was delivered had a very audible squeak in the plastic of the unit when it jiggled as the door was opened or closed. Technicians were not successful in eliminating the noise by leveling it, and the unit did not maintain the appropriate temperature when set on the manufacturer's recommended setting. The second unit had a vibration noise in the compressor a few seconds after the motor started, and it also did not maintain the proper temperature when set on the manufacturer's recommended setting. Also with the second refrigerator, when the door handles were reversed to open on the right side, they did not line up properly. The third refrigerator was quiet, maintained the correct temperature when set on the manufacturer's recommended setting, and the door handles lined up. Although I am happy with the third refrigerator that was delivered, an average rating may be high since two out of three refrigerators were not acceptable. I purchased the WRT311SFY model because I did not want the full-width pantry drawer, which other reviewers indicated had problems staying in place.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor choice in refrigerators
on October 4, 2014
Posted by: cyncia47
from Kansas City, MO, United States
My fridge went out a month ago and I panicked because I had just restocked everything. I looked online at a large furniture/appliance store and saw this relatively inexpensive model. It happened to be one that they could deliver the next day so I bought it based on that. I had never bought a Whirlpool appliance before in my life, but thought that they had a good reputation. Not seeing it in person was a disadvantage, but I am disabled and not able to get around to do this kind of shopping. Plus everything in my old freezer was defrosting. I should have paid more attention to the details but I needed a new one urgently. First of all, it's unattractive. Very square corners and door handles don't line up. And both doors slam back all the way open if you open them too far. Also they don't give you enough white covers to cover all the holes if they have to switch the handle to the other side.Then I noticed that it uses the MOST energy on the Energy Guide. Also, the butter container at the top of the door has a clear plastic door that flips up and slams back loudly and doesn't leave enough space to put a butter dish in it. So I took the plastic flip-up door off and that gives me more space to get the butter in. All in all I feel it is very poorly designed, very unattractive and poorly made and I regret very much buying it. I will, however, take part of the responsibility due to the fact that I made this purchase in such haste. I just didn't realize they made refrigerators like this. So partly my bad.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
nice front style, fits nicely in spot where needed, its used
on August 6, 2014
Posted by: Beverly B 7894
from Mt.Shasta ,Ca.
one feature I miss is the freezer compartment did not come with a light. Thoughtthat was odd. I didn't notice that until we installed it. Too late then.
Written by a customer while visiting whirlpool.com