Customer reviews from whirlpool.com
Whirlpool - 24.5 Cu. Ft. Counter Depth Side-by-Side Refrigerator - Black
Average customer rating
4 out of 5
4
(100 Reviews)
Open Ratings Snapshot
Rating breakdown 100 reviews
5 Stars
44
4 Stars
30
3 Stars
11
2 Stars
9
1 Star
6
74%of customers recommend this product. 
(
74 out of 100
)
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Customer Reviews for Whirlpool - 24.5 Cu. Ft. Counter Depth Side-by-Side Refrigerator - Black
Customer Rating
5 out of 5
5
Loving it 2 months in
on July 21, 2014
Posted by: Kvntjones
from Troy, MI, United States
Lots of cubic volume in a counter depth fridge! Very happy so far with this fridge! Makes ice fast... Water tastes great! The shelves has some flexibility but there are species perfect for all our needs. Great lighting features! Thought about the dual evap fridge from Kitchen Aide but this single evap has been great. Replaced a whirlpool from the 70's (guessing) and the wife is liking this a lot!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
The perfect appliance!
on July 21, 2014
Posted by: GaryRose
from Boca Raton, FL, United States
We love our new Whirlpool counter-depth fridge. The design is perfect for our kitchen. It's tall enough to offer the size we need without protruding into our cooking and walking space. We really like the new features like taller water / ice dispense and gradual-light internal lights, with full illumination of the entire contents. The handy wine rack and fully adjustable glass shelves (even in the freezer) are a nice touch as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
I was suprised
on July 2, 2014
Posted by: bill83
from Undisclosed
When my wife said she wanted a counter depth refrigerator I told her we would run out of space. I could not believe that we now can hold more in our counter depth unit than our old unit of the same cubic capacity. Your design and self arrandement really made a difference. I am now a believer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
a few quirks, but otherwise great
on June 30, 2014
Posted by: BBAZ
from Phoenix, AZ
We've had this about a month and overall it is working great. There are no real functional issues to complain about. There are a few minor things i'll mention:-I love the ice storage in the door since it doesn't take up as much freezer space. The down side is that it is a smaller container and we go through a lot of ice.-The stainless steel looks a little darker than our other appliances, and since it's next to our oven, it's a bit noticeable.-The water and ice buttons are very hard to push. I can't find an adjustment, but you have to push hard--a plastic cup won't work. I also wish there was just one button so you could get water and ice in the same cup at the same time. Not sure there's any benefit in separating them.-The water does not work when the fridge is open. The manual says it won't work when the freezer is open, but it doesn't work when the fridge is open either.-The wine rack is cool, although we use it for other things--eggs fit well there.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Tons of Space
on June 5, 2014
Posted by: hsatx
from Fort Worth, TX
We love this new fridge! It has tons of space inside the door, the freezer, etc.. it's so modern and sleek looking. Very happy!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Great Features
on June 4, 2014
Posted by: Anonymous
from Hagerstown, MD, United States
I am really happy with it but I had a hard time trying to understand the directions as far as setting the temp. I had to buy another shelf for the freezer because it needed more room. I have black and it really scratches easy, and I am really careful!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice Fridge
on May 15, 2014
Posted by: Chimene
from Maryland
The fridge is nice, spacious and looks great in my kitchen. Just a few minor issues.. for some reason after 6 months.. everything on the top shelf freezes. Trying to figure hte settings out..
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
FRIG side is FREEZING everything!
on May 14, 2014
Posted by: LBHollywood
from Hollywood, FL, United States
I am loyal to Whirlpool - every appliance we have ever bought has been Whirlpool. This is the first frig I've ever had issues with. I had the same model but non-counter depth that was brand new but replaced when we remodeled our kitchen. This frig has been freezing everything I put in it. The repairman dropped the temp to 42 degrees and told me to drop over the next few days. At 42 degrees for two days it was still freezing items on the shelves. I am very disappointed with this frig and wonder if it's common with this model or if I just got a lemon. Oh how I wish I'd win that new frog.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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