Customer reviews from Samsung US
Samsung - ATIV Book 9 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Ash Black
Average customer rating
4.7 out of 5
4.7
(36 Reviews)
Open Ratings Snapshot
Rating breakdown 36 reviews
5 Stars
29
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
0
94%of customers recommend this product. 
(
31 out of 33
)
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Customer Reviews for Samsung - ATIV Book 9 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Ash Black
Customer Rating
5 out of 5
5
Powerful - great battery life - Windows 8.1 hates Google Chrome
on October 8, 2014
Posted by: tbratz
from Cleveland, OH, USA
Expertise:Intermediate
Nothing really bad to say about this laptop as of yet. Have had it about 7 weeks now. amazing battery life compared to my past laptops. Bright/clear screen.
Only 2 cons: (1) Touchscreen and mouse sometimes stop working properly when using Google Chrome and its extensions but perfect with on other MS products (Internet explorer, Office, etc). (2) I'd prefer the speakers adjacent to the keyboard or on the sides of the machine versus underneath it. Sometimes it gets muffled when using it on my lap.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: does not work great with google chrome and apps, could use clearer speakers or on top vs bottom
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Size and design couldn't be better
on May 20, 2014
Posted by: TrueNorth
from Northern Michigan
Expertise:Intermediate
I live in a Microsoft world and finally swapped out my MacBook Air for the Samsung. It was a good move for me with the exception of having to learn Windows 8. I have no complaints other than all the preloaded programs. I am still trying to get rid of them!
Pros: Bright display, Durable, Lightweight
Cons: price
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
strong, sleak & reliable
on May 22, 2014
Posted by: Feastfate
Expertise:Expert
Aside all the positives, issues are :
response of touch pad :click /zone selection / precision,
pre-installed software that won't work (eg. Dragon) ,
annoying Samsung expert,
Ms Store unstable, crashing.
Pros: Built-in speakers, Realistic color, strong built
Cons: touch-pad not intuitive, delivery not speedy
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on October 4, 2014
Posted by: LanV
from Orlando, FL, USA
Slim design, wonderful ultrabook. A must have for college life. It works way better and way user-friendly than Macbook and other apple laptops.
However, the Wifi drops sometimes, that is the only con I encountered so far.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
fantastic performance for not-so-small price
on August 15, 2015
Posted by: cypt
from Lithuania
Expertise:Expert
I needed a lightweight yet powerful laptop that could serve both as a working machine and a leisure gadget (movies, music, some light gaming). This is a perfect solution, maybe even a bit too powerful for me. Great for HD movies, works fantastic with Win10 (esp the touchscreen), quite durable (so far). Only disadvantage is a definitely high price. And also becoming too picky about low quality YouTube vids which are almost unwatchable now...
Pros: Bright display, Durable, Lightweight
Cons: price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Machine
on December 15, 2014
Posted by: DHGlenn
from Pittsburgh, PA
Expertise:Intermediate
This is a great machine. I had one at a former employer and when I went out on my own as a consultant, I specifically sought out this machine because I loved it so much. It is a great, portable, powerful computer. Easy to carry around -- does everything I want.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features
on July 7, 2015
Posted by: Mitzi1132
from Waco, TX, USA
Expertise:Intermediate
The features where what I was looking for. Easy to use and I am able to go back and forth between using a mouse or the touch screen. Just it had come in the 15 inch.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great buy overall
on January 22, 2014
Posted by: Rastaf
from Waltham, MA
Expertise:Expert
Pros:
I have this machine for about 1 month now and I am very impressed with it. Was expecting something out of the ordinary and it really is. The touchscreen is excellent and the precision has been spot on every time. The display has good brightness and good viewing angles. I like the touch pad but I am still getting use with the keyboard. I haven't had such a slim laptop before and it takes time to adapt to the shallow keys. Speakers are a great surprise. Volume and sound quality is well over what I expected. I never had to worry about where I left my charger. This machine can handle a entire office work day without a problem. Excellent build quality with a state of the art design.
Cons:
I would have preferred the Intel Graphics 5000 instead of the 4500. Really don't know why Samsung choose the cheaper one on such a premium device.
Scaling is a bit annoying with some programs and games. Sometimes I really struggle to read some menus (even in Adobe Reader which you would expect it not to have such problems, it's not a back-yard program after all).
Games also appear quite awkward because of not so standard ratio of the display.
Your fingerprints will be all over it. The finishing is smudge attractive. Prepare to wipe it more often than you would expect.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, elegant design
Cons: scalling, video card, attracts fingeprints, price
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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