Customer reviews from ATT.com
AT&T - Elevate 4G Mobile Hotspot (AT&T)
Average customer rating
4.4
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
34
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
3
88%of customers recommend this product.
(
44 out of
50)
Customer Reviews for AT&T - Elevate 4G Mobile Hotspot (AT&T)
Customer Rating
5
Internet
on June 11, 2012
Posted by: Weez1960
from San Antonio, Texas
I found this product very easy to use. I would certainly recommend f this product as I have travelled and used it many places. One very minor issue, the battery doesn't seem to last very long. Otherwise it's great!!
Pros: tools, Wi-Fi capable, durable, ease of use, small size
Cons: battery life
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Not a quality product
on March 13, 2012
Posted by: FL32720
from Deland, FL
We've gone through 4 of these. When they work, they work great. But we've had 4 of them that the sceen just goes blank. Call tech support and they mail us another refurbished unit. The service is great, but the quality of the device is very poor.
Pros: Wi-Fi capable, ease of use
Cons: battery life, freezes, durability, poor hardware quality
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Great Product
on September 14, 2011
Posted by: cartercat
from Union, SC
I have had this device for a couple of weeks now and I am very satisfied with it. The 4G speed is great. I tried the mifi, but due to the fact that we live in a rural area other providers do not yet provide access to 4G and at&t does. Thanks to AT&T for providing such a great product.
Pros: ease of use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
on April 9, 2012
Posted by: mikaylar
Do not buy this! I have only had it months and already had to call 4 times! First the sim card was old, then connection wouldn't work, next it had a white screen of death and I had to get a new(refurbished) one, now I downloaded firmware on the device and it took away 3.5 gb! Now I have to stay with them for another 22 months!
Pros: Wi-Fi capable
Cons: battery life, freezes, software bugs
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
4
on October 13, 2011
Posted by: Kings1
I like my hotspot device. It's small and the speed is fast. It's very convenient on the go with my ipad and on home computer.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Life saver for rural users
on December 2, 2011
Posted by: Nickname4654654
from Back Woods, AL
I just moved outside the city limits and went with a popular satellite ISP that claims 1 Mbps. I was actually getting ~0.1 Mbps. I decided to try this and I'm so glad I did. Although my locale is still 3Gish, my DL is always over 2 Mbps and UL is ~1 Mbps. Thanks AT&T.
The range in my house was around 30 ft max. So I took an old Linksys WRT54G and flashed it with dd-wrt to create a wireless client bridge. Or you could just buy a wireless bridge instead,
The config settings are accessible through HTTP. These are comparable to most general router settings.
***** 1 MAJOR DRAWBACK *****
I apologize if I'm wrong here, but I couldn't get the following to work: LAN switching. Even though I had 2 computers and a printer connected to the hotspot, I could not ping the other nodes. Another good reason to setup a wireless client bridge. Or like I said, maybe I wasn't doing something right, but trying to convery this to technical support would have been frustrating at the least and therefore I chose not to do so.
I apologize if I'm wrong here, but I couldn't get the following to work: LAN switching. Even though I had 2 computers and a printer connected to the hotspot, I could not ping the other nodes. Another good reason to setup a wireless client bridge. Or like I said, maybe I wasn't doing something right, but trying to convery this to technical support would have been frustrating at the least and therefore I chose not to do so.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Very easy to set up and fast!
on September 2, 2011
Posted by: merlyny2k
from Reno, NV
I am very pleased with the product. It is simple to setup and use. Very fast service! i CAN'T WAIT FOR 4g SERVICE IN OUR AREA!
Pros: menus, battery life, Wi-Fi capable, ease of use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Works wherever I go!
on December 11, 2011
Posted by: vadinator
from Seattle, WA
Great to have for travelling! Hotel and airport wi-fi can be so spotty but now I don't have to rely on them with my mobile hotspot!
Pros: durable, ease of use
Cons: battery life, bulky/heavy
I would recommend this to a friend!
Written by a customer while visiting ATT.com