Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Average customer rating
3.1
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product.
(
101 out of
203)
Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Customer Rating
1
Beautiful but absolutely flawed.
on March 17, 2014
Posted by: BillB
from Kingston, ON, Canada
[This review was collected as part of a promotion.] Bought new in May 2013. I'm now on #3 after two warranty replacements. All with same problem: not one of three of them has been able to cool either one side, both sides, or make ice. I would NEVER recommend this model, or those using the same cooling technology, despite its beauty. I believe there is a design issue with this model. Had to buy a cheap back-up fridge until this gets sorted. Can you imagine the, lets just say, inconvenience? Please be forewarned - beauty is only skin deep in this case.
Pros: Beauty
Cons: 3 new ones in a row faulty., does not work/cool.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Murph000
from SC
Verified Purchase:Yes
(This review was collected as part of a promotion.) Fridge door is not sealing properly. Had this problem with the first one delivered. They replaced the entire fridge. The second one is the same. Pretty unhappy with this appliance.
Cons: Not well constructed
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Murph000
from SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fridge door is not sealing properly. Had this problem with the first one delivered. They replaced the entire fridge. The second one is the same. Pretty unhappy with this appliance.
Cons: Not well constructed
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Too many negatives to even count
on January 6, 2014
Posted by: Mom2WE
from Ca
(This review was collected as part of a promotion.) Pros-the fridge overall looks very nice in my kitchen and the lighting inside is very good. That seriously is where the pros end, that is all that is good about this fridge. Cons-The bottom trim piece in the front is cheap plastic and looks just that:cheap. It ruins the overall look of the fridge. Luckily you can't see it much when the doors are closed. Yes, I know this is a counter depth fridge and I have owned many in the past. But this one takes the cake for least amount of inside space. I cannot even fit a head of lettuce into the bottom drawers. They only pull out like 6 inches. The "adjustable" shelves on the door, aren't really all that adjustable. They will only really work in a certain configuration, or the door won't close. The shelves inside the fridge don't have that many options to move around either. I've had to adjust the temperature on both the fridge and freezer quite a bit to keep my food cold and not have lukewarm milk. So now that I have cold milk, the bottom of the fridge is too cold and is forming all kinds of ice behind the drawers. I have gotten used to the control panel for ice and water, but whenever someone comes over, they can't figure it out. It is a little confusing and not all that easy to use. I literally could keep going, but I will stop there. These were the major points. If you're going to spend this much on a fridge, spend it on a different one, or different brand altogether. Not impressed with this one at all.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Too many negatives to even count
on January 6, 2014
Posted by: Mom2WE
from Ca
[This review was collected as part of a promotion.] Pros-the fridge overall looks very nice in my kitchen and the lighting inside is very good. That seriously is where the pros end, that is all that is good about this fridge. Cons-The bottom trim piece in the front is cheap plastic and looks just that:cheap. It ruins the overall look of the fridge. Luckily you can't see it much when the doors are closed. Yes, I know this is a counter depth fridge and I have owned many in the past. But this one takes the cake for least amount of inside space. I cannot even fit a head of lettuce into the bottom drawers. They only pull out like 6 inches. The "adjustable" shelves on the door, aren't really all that adjustable. They will only really work in a certain configuration, or the door won't close. The shelves inside the fridge don't have that many options to move around either. I've had to adjust the temperature on both the fridge and freezer quite a bit to keep my food cold and not have lukewarm milk. So now that I have cold milk, the bottom of the fridge is too cold and is forming all kinds of ice behind the drawers. I have gotten used to the control panel for ice and water, but whenever someone comes over, they can't figure it out. It is a little confusing and not all that easy to use. I literally could keep going, but I will stop there. These were the major points. If you're going to spend this much on a fridge, spend it on a different one, or different brand altogether. Not impressed with this one at all.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Hurls83
from Farmington, mi
Verified Purchase:Yes
(This review was collected as part of a promotion.) Very nice refrigerator. Love the water dispenser and interior lighting. It could use one more door shelf for condiments. There is some wasted space there.
Pros: easy to use, Performance, Convenient Features, Innovative
Written by a customer while visiting kitchenaid.com
Posted by: Hurls83
from Farmington, mi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice refrigerator. Love the water dispenser and interior lighting. It could use one more door shelf for condiments. There is some wasted space there.
Pros: easy to use, Performance, Innovative, Convenient Features
Written by a customer while visiting kitchenaid.com
Customer Rating
5
great counter depth fridge. love the dual compressor and eas
on December 25, 2013
Posted by: auntbs
from St. Louis, MO, USA
Verified Purchase:Yes
(This review was collected as part of a promotion.) love the look and feel of this fridge. it is a counter depth, so not as deep as ones I have had in the past, but it delivers everything I need in a fridge. love the icemaker in the door, can get the ice bin in and out easily. just wish they would have put the icemaker shutoff control on the door panel as well as under the ice bin, a bit cumbersome to turn on and off under the ice bin. I do love the dual compressors, one for fridge and one for freezer. wish there was a model just like this but a bit taller, I would have gotten that if it had the dual compressor and counter depth. love the blue lighting, that really makes it with the stainless steel and much better than white or green.
Pros: Convenient Features, Performance, Design, easy to use, Innovative, blue lighting on door panel, dual compressors
Cons: icemaker control under ice bin not on door panel, Not tall enough
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com