Customer reviews from kitchenaid.com
KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Average customer rating
3.1
(207 Reviews)
Rating breakdown 207 reviews
5 Stars
51
4 Stars
50
3 Stars
24
2 Stars
29
1 Star
53
50%of customers recommend this product.
(
101 out of
203)
Customer Reviews for KitchenAid - 22.2 Cu. Ft. Counter-Depth Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Customer Rating
3
Ice maker problems
on September 27, 2014
Posted by: Reilly2
from Austin, TX, United States
[This review was collected as part of a promotion.] Great refrigerator except for the ice maker. The ice cubes freeze together in the bin and water drips down the lever onto the freezer face and floor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Warm water
on September 23, 2014
Posted by: JDDP
from MD
(This review was collected as part of a promotion.) I am generally satisfied except that I find the door water feature to dispense water too slowly and too warm. My LG refrigerator in my winter home is much better from this standpoint. As a result I avoid using this feature on the KitchenAid product. Also, I find the interior smaller than I thought .
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Warm water
on September 23, 2014
Posted by: JDDP
from MD
[This review was collected as part of a promotion.] I am generally satisfied except that I find the door water feature to dispense water too slowly and too warm. My LG refrigerator in my winter home is much better from this standpoint. As a result I avoid using this feature on the KitchenAid product. Also, I find the interior smaller than I thought .
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on September 20, 2014
Posted by: Sandiwhip
from Crestview Hills, KY
(This review was collected as part of a promotion.) I love this refrigerator. Looks great and works even better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on September 20, 2014
Posted by: Sandiwhip
from Crestview Hills, KY
[This review was collected as part of a promotion.] I love this refrigerator. Looks great and works even better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Refrigerator is worst we have ever owned - multiple failed c
on August 31, 2014
Posted by: MadAsHell01
from Lake Park, Minnesota
(This review was collected as part of a promotion.) Refrigerator has failed in multiple areas in 15 weeks since installation. Inlet water solenoid faulty as delivered - no flow. Both freezer and refrigerator doors required replacement -- replacement freezer door arrived dented and electronics did not operate. When water solenoid replaced, water now overflows ice cube maker -- water flows thru ice container, down inside/outside of freezer door and onto kitchen flow. Multiple incidents. Ice cubes in container freeze into solid block, paddle stirring device cannot break cubes to dispense. Significant frost buildup inside freezer covering wall and all contents. Water freezes in cold water bladder. Doors misaligned - not adjustable. Overall an incredibly poor product. Have requested removal.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Refrigerator is worst we have ever owned - multiple failed c
on August 31, 2014
Posted by: Anonymous
from Lake Park, Minnesota
[This review was collected as part of a promotion.] Refrigerator has failed in multiple areas in 15 weeks since installation. Inlet water solenoid faulty as delivered - no flow. Both freezer and refrigerator doors required replacement -- replacement freezer door arrived dented and electronics did not operate. When water solenoid replaced, water now overflows ice cube maker -- water flows thru ice container, down inside/outside of freezer door and onto kitchen flow. Multiple incidents. Ice cubes in container freeze into solid block, paddle stirring device cannot break cubes to dispense. Significant frost buildup inside freezer covering wall and all contents. Water freezes in cold water bladder. Doors misaligned - not adjustable. Overall an incredibly poor product. Have requested removal.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy September 26, 2017
Dear MadAsHell01:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Team
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your name, phone number, street address, and your model & serial number.
I look forward to your reply.
Sincerely,
Andre W.
Kitchen Aid Social Media Team
*If replying, please use Forward versus Reply or New as that will leave this message intact and will help us to respond faster.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
A great refrigerator
on August 10, 2014
Posted by: jimmy1940
from Kirkland, WA, United States
(This review was collected as part of a promotion.) This unit perfectly meets our needs. Plus it is very attractive and functional. The ice maker and cold water dispenser again are a perfect fit for our family. There is more than enough storage space in both the fridge and the freezer. It was a smart buy. We are very happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com