Customer reviews from brother-usa.com
Brother - DS-820W Wireless Mobile Scanner - White
Average customer rating
3.7
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
2
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Brother - DS-820W Wireless Mobile Scanner - White
Customer Rating
5
So Glad I Bought It!!
on October 27, 2015
Posted by: GRIPS
from Grandville, MI
I am a little technically challenged so it took me a bit to get it set up. But now I use it almost every day and I love it!! It's so easy and SO much faster then scanning on my printer!!!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Love my scanner.
on March 19, 2018
Posted by: pollock
from Elkmont, Al
Anyone that wants to eliminate paperwork should defiantly get one.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great Portable Scanner
on February 15, 2014
Posted by: SPD407
from Phillipsburg, NJ
I needed a portable scanner to scan thousands of documents and expenditure receipts in preparation for a divorce. It scans all sizes or paper (great for register receipts or long legal documents) quickly.
I found two drawbacks to the scanner: the first, and this is purely a personal choice, is when turning the scanner on, it defaults to a color JPG format and I use almost exclusively BW PDF format. I wish there were a way to change the default setting.
The second is the wireless setting. To access the scanner wirelessly, you must disconnect from your WIFI and connect directly to the scanner. It would be better if the scanner could be accessed via my home WIFI simply as another wireless device.
However, even with those two complaints, it is a great little scanner and has served its purpose and is still going strong.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Scanner
on January 18, 2016
Posted by: JackinFL
from Naples, FL
I had another brand Receipt Scanner and replaced with the Brother 820W. I could not be happier.
Great piece of equipment and woks like a charm. Very good battery life, WiFi very handy. The NEAT receipt scanner RECEIPT software works a tad better at OCSing receipts.
Overall could not be happier with the 820W
Great piece of equipment and woks like a charm. Very good battery life, WiFi very handy. The NEAT receipt scanner RECEIPT software works a tad better at OCSing receipts.
Overall could not be happier with the 820W
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Much better than I expected
on October 24, 2015
Posted by: roglou
from Saint Paul MN
I purchased this item for copying old photos for genealogical purposes. Because of its portability and long lasting lithium battery I can take the unit to relatives who don't want to give you their photos with the wonder of ever getting them back. The detail in the copied photos is much better than I had expected.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Hard to operate
on September 25, 2015
Posted by: Vicky
from Buffalo NY
Very easy to scan the paper through only took forever to try and bring it up to the screen. Had tried 60 times. Ended up with 60 scanned papers in my computer. Did not like it.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
so far so good
on February 15, 2014
Posted by: bigdat604
from Oregon
I have only been able to use this scanner three times but it worked fine to make PDF files. It is somewhat of a learning curve to get the documents to come out right and I had to repeat some due to wrong settings. I have it set up with my wireless Brother all in one but have not tried it yet.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Not the best product
on February 21, 2015
Posted by: wnyer
from Western New York
I installed the cd that came with my product and when I clicked on the icon it didn't recognize my scanner couldn't find a certain driver (twain). For the price it was fairly reasonable though I'm disappointed it didn't stand up as being dependable as I expected. Also, I had to download the paper port 12 as well from the site. I'm returning it and not a very happy camper at the moment.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com