Customer reviews from brother-usa.com
Brother - ADS-1000W Duplex Wireless Scanner - Black
Average customer rating
4.1
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
69
4 Stars
23
3 Stars
9
2 Stars
5
1 Star
11
82%of customers recommend this product.
(
93 out of
113)
Customer Reviews for Brother - ADS-1000W Duplex Wireless Scanner - Black
Customer Rating
3
HARDWARE GREAT - SOFTWARE - NOT SO GOOD
on October 2, 2017
Posted by: raycatch9
from Naples, FL, United States
Scanner is fast and installed easy. The software however, leaves much to be desired. Was hoping for a character recognition on PAR with the Neat brand - those were slow but easier for receipts. The receipts feature requires a re-locating of the frames each time you scan a receipt - even after you save the receipt mapping for that store. The next scan - doesn't seem to remember where the fields are and has to be re-done. Hoping for an update that fixes this.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Generally easy to use
on January 5, 2018
Posted by: Jenell
from Brooklyn, NY
We needed a scanner that can handle documents with several pages. This product certainly can. However, recently we have been experiencing several jams because the scanner pulls the paper through at an angle. It may be something minor that needs to be cleaned or adjusted. Otherwise, good performance.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Perfect for my needs!
on January 5, 2018
Posted by: DRob
from Raleigh NC
Instant scan of multiple documents or multiple pages of one document
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Over all a good desktop scanner
on January 8, 2018
Posted by: BDaniels
from Reston, VA
Purchased this scanner about two months ago and have been quite happy so far with its performance. I do not use it wireless (haven't figured out how) but it works well enough connected directly to my laptop. It can be at times tricky to scan multiple pages, but if you give the scan job a good fan out it works very well.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Quick, easy to use. Good quality scans.
on January 10, 2018
Posted by: darkened
Pros: The scans are clear, fast, and the set up easy. I was able to find a driver for my Windows 8 machine.
Cons: The paper guides need to be higher and improved as scanning more than a few pages can get them misaligned easily. Then the machine will live up to its promotion. Otherwise, you have to hand feed a few pages at a time.
Cons: The paper guides need to be higher and improved as scanning more than a few pages can get them misaligned easily. Then the machine will live up to its promotion. Otherwise, you have to hand feed a few pages at a time.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Brother Scanner
on January 11, 2018
Posted by: Cathy B
from Newport Beach, CA
Have never gotten it to work after multiple replacement parts
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Does the job right!
on January 13, 2018
Posted by: itsmeteresa
from Houston, Texas
Love the options of two-sided scanning, saving or printing the document etc. I love the card scanner! It's my favorite feature. From scanning drivers licenses, credit cards, etc. It is perfect for the job needed.
I wish it could scan longer receipts, but you can figure out a way to get it all in there. It does misfeed on occasions and that can be a frustration, so you have to watch it. But overall, I am very pleased with the scanner and I would recommend it to everyone. It is a great value for the price!
I wish it could scan longer receipts, but you can figure out a way to get it all in there. It does misfeed on occasions and that can be a frustration, so you have to watch it. But overall, I am very pleased with the scanner and I would recommend it to everyone. It is a great value for the price!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great scanner
on January 14, 2018
Posted by: Rathair
from Fort Lauderdale
It is a great device, fast and fit easily around my desk. It does a great job also the included software. Only do not place more than 10 sheets to scan as they will jam. Also should have additional tab on either side of paper try to prevent pages from tilting and jam the unit. Otherwise I am super happy to have this scanner and is very helpful at work and at home
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com