Customer reviews from alencorp.com
HEPA-Fresh Filter for Alen T500 Air Purifiers - Black
Average customer rating
4.8
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
772
4 Stars
60
3 Stars
20
2 Stars
12
1 Star
12
Customer Reviews for HEPA-Fresh Filter for Alen T500 Air Purifiers - Black
Customer Rating
5
I live in a small
on January 12, 2024
Posted by: Molly H.
I live in a small apartment with a cat and two dogs, and I love to cook. My air purifier is invaluable in keeping my home smelling fresh! It also keeps dust and allergens down. I've used Alen purifiers for years and will never be without one!
Response from alencorp.comBy Marketing, January 14, 2024
Thank you for sharing this!
Written by a customer while visiting alencorp.com
Customer Rating
5
Clean breathable air
on January 17, 2024
Posted by: DIANNE B.
Living through the 2019 fires in northern California I had the best of air of all my neighbors. My first place in Eugene was above the "designated" smoking area so smoke poured onto my apartment continually and I could breathe.
Response from alencorp.comBy Marketing, January 18, 2024
Thank you for this kind review!
Written by a customer while visiting alencorp.com
Customer Rating
5
Excellent
on January 23, 2024
Posted by: Laurie A.
This air purifier is the ticket!! Changing the filter every 6 months help to keep it worst optimum quality. So glad I bought this hope it last forever.
Response from alencorp.comBy Marketing, January 24, 2024
Thank you for sharing this kind review!
Written by a customer while visiting alencorp.com
Customer Rating
5
Keeps my home pet hair and germ free
on January 25, 2024
Posted by: Sophia G.
I have had Alen filters in my home for about 5 years now. It's amazing! I work in Healthcare and bring a lot of germs home and contribute no one getting sick or Covid from me to having 3 in my home! I also own 5 cats and people don't believe it because the house is clean and no hair floating around. I have severe allergies and could not have all these cats without my filters.
Response from alencorp.comBy Marketing, January 26, 2024
Thank you for this kind review!
Written by a customer while visiting alencorp.com
Customer Rating
5
My air cleaner takes an
on January 25, 2024
Posted by: Wanda H.
My air cleaner takes an amazing amount of dust from the air even though I think I keep a clean house
Response from alencorp.comBy Marketing, January 26, 2024
Thank you for this kind review!
Written by a customer while visiting alencorp.com
Customer Rating
5
Filter works but T500 died 😞
on February 17, 2024
Posted by: Jean G.
It’s making a low beeping sound but no lights, can’t reset, did all the troubleshooting techniques. Too bad I have this brand new filter but no purifier to use it with…
Response from alencorp.comBy Marketing, February 19, 2024
Thank you for this review, please contact our support team so we may further assist you.
Written by a customer while visiting alencorp.com
Customer Rating
1
T500 - ODOR FILTER
on April 2, 2024
Posted by: M F.
Used the T500 ODOR FILTER, which is at an added cost. Noticed NO improved air quality with that upgraded filter. In my opinion the ODOR FILTER IS NOT worth the additional cost, in any of the units.
The T500 Tower also is designed flawed, in that it INTAKES room air from the REAR of the unit, goes thru the filter then PUSHES it out the front of the unit. The unit would have to be in a well positioned area away from any obstructions, and away from walls to get good circulation of air into the unit for it to filter well. And its fairly louder then say the 45i unit.
The 45i unit pulls room air from the sides, goes thru the filters then is pushed thru the top rear.
The T500 Tower also is designed flawed, in that it INTAKES room air from the REAR of the unit, goes thru the filter then PUSHES it out the front of the unit. The unit would have to be in a well positioned area away from any obstructions, and away from walls to get good circulation of air into the unit for it to filter well. And its fairly louder then say the 45i unit.
The 45i unit pulls room air from the sides, goes thru the filters then is pushed thru the top rear.
Response from alencorp.comBy Marketing, April 4, 2024
We are sorry to hear you are not pleased and hope to have the opportunity to work with you to resolve your concerns. Please contact our customer support team so we may better assist you.
Written by a customer while visiting alencorp.com
Customer Rating
1
ODOR FILTER
on April 2, 2024
Posted by: M F.
ODOR FILTER advertised for all the different modelS is an added cost that does not preform as advertised. Have used the ODOR FILTER for close to a year, and very disappointed with its performance.
Filters with the Carbon added have worked much better.
Response from alencorp.comBy Marketing, April 4, 2024
We are sorry to hear you are not pleased with our solutions, please contact our customer support team so we may better assist you.
Written by a customer while visiting alencorp.com