Customer reviews from otterbox.com
OtterBox - Commuter Wallet Case for Apple iPhone 5s/5
Average customer rating
4.3
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
87
4 Stars
29
3 Stars
10
2 Stars
4
1 Star
11
87%of customers recommend this product.
(
123 out of
141)
Customer Reviews for OtterBox - Commuter Wallet Case for Apple iPhone 5s/5
Customer Rating
4
excellent with one flaw
on December 29, 2013
Posted by: willp89
Gender:Male
My girlfriend bought me one for christmas and I am very pleased with it so far, with one exception. The hard plastic case does not fit the 30pin-lightning adapter that I use in my car, but if I remove it there is no issue as the outer case is easily removed. An unexpected perk, in my eyes, is that I will probably be using more cash as opposed to credit cards.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: WaywardAcres
Verified Purchase:Yes
This is a great idea for people on the go. I wish it was more widely available for more phones. I have an iPhone 5c and it would be a great addition.
Pros: High quality, Durable, functionality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
functional, but could be better several ways
on February 16, 2014
Posted by: kimer12345
Gender:Female
Verified Purchase:Yes
I bought this case because I needed a wallet solution where I could take a picture while phone in the case, without having to either take the phone out, or hold a cover away from the lens, while having some protection as well.
For this function, case works fine. However, improvements could be made. 1) case is incredibly slippery 2) slot "lock" that hold credit cards in is not that secure. Comes open ocassionally when it should not.
Other design flaws are how fragile some of the parts are, by the bottom of the case where you plug in power & headphone jacks. My case has already been replaced under warranty once, and I see that the replacement case will fail I'm sure as well. Also, the rubber gasket continuously slips off around the bottom, and the rubber gaskets protecting the jacks don't sit flush after just a week's worth of charging, headphone use, etc.
So in a nutshell, I wish they would make this case of higher grade "rubberized" plastic so it doesn't slip out of your hand so easily. And not so keen on replacing the case after 2 months of use.
Pros: can use camera while in case
Cons: Low quality, Not durable, plastic is cheap, crazy slippery
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tatis
from Monterey Park, Ca,
Gender:Male
Verified Purchase:Yes
The concept of the wallet case is great. It's good for cards...the jury is still out about one bill. I dropped it and it came off its track. I wish the screen had better protection.
Cons: Not durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sposies
from MA
Gender:Female
Verified Purchase:Yes
Really happy to be able to keep my license, debit card, credit card, and a twenty dollar bill in this case. I rarely need my wallet. This pink is pretty bright and I didn't love that at first but I got used to it and I can spot my phone when it falls to the bottom of my bag. I put a decal on the back to break up all the pink.
I've had OtterBoxes on all of my iPhones so I'm used to the size so the bulk doesn't bother me.
I think the case slides pretty easily; it takes a few tries to get the hang of it. I had considered a leather wallet that fold around the phone but that gets in the way of the camera - not an issue with this case.
I might cut off the rubber bit that protects the headphone jack and the where the power cord goes to make it more convenient for me but I understand why they are there in the first place.
I've had OtterBoxes on all of my iPhones so I'm used to the size so the bulk doesn't bother me.
I think the case slides pretty easily; it takes a few tries to get the hang of it. I had considered a leather wallet that fold around the phone but that gets in the way of the camera - not an issue with this case.
I might cut off the rubber bit that protects the headphone jack and the where the power cord goes to make it more convenient for me but I understand why they are there in the first place.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mr2pointO
from Boston Area
Gender:Male
Verified Purchase:Yes
This is the perfect mash-up of minimalist meets protection. The Commuter series was already one of my favorite OtterBox cases and I've tried each series. So the add on of the card compartment is perfect as I hate carrying a wallet and my last one included a slip case for my phone. The compartment is smallish but works for me I carry my debit card, license and a couple business cards as well as a single bill. The key is placement; business cards on bottom, hard cards on that and the bill on those. It fits snugly but still closes securely! It's also easy to slide in and out of my pocket as well as not being to bulky for one handed use.
Pros: High quality, Durable, sleek design, minimalist style, slides easily in/out of pocket, easy one hand use of phone
Cons: small compartment
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Shine23
from Charleston, SC
Gender:Female
Verified Purchase:Yes
After having a newborn and trying to go somewhere with diaper bags stroller and everything else I had no way to grab my purse, so my husband ordered me the commuter wallet, not only does it protect my phone but my credit and debit card as well as my license fits right in the back. Awesome product
Pros: High quality, Durable
Cons: none
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: cohenpf1
Verified Purchase:Yes
I am a big fan of your products and I have not be dissapointed yet. Pretty happy with the Commuter Series Wallet because went I go out at nights I don't have to worry about carrying any purse or wallet and keep everything in one hand.
LOVE IT!
LOVE IT!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com