purchased commuter wallet for iPhone 5s, love the product. Otterbox has a great customer service dept. Pleasure to deal with and are very friendly..Highly recommend
I love my latest Otterbox for my Iphone5. The Commuter Series Wallet is beautiful and protective. It is so handy when I don't want to carry a purse with me. I have a Otterbox for all my devises(Ipad2, Ipad Mini and Ipod5th Generation). I also have a Symmetry Series case for my Iphone5 and a Pursuits/40 dry box on its way from you guys. I will continue to protect my devices with Otterbox! Any free products for devices mentioned above would be greatly appreciated. Thank you Otterbox!
Purchased this product as soon as it released. After just a few months of standard day-to-day use, it cracked (without drop) just above the power charging port. Contacting Otterbox Customer Service was the usual positive experience with them sending a replacement and me sending back the damaged case. No problem with the replacement yet but it's only been a week since the date of this review. Overall, I would recommend the product and highly recommend anything by Otterbox.
Pros: otterbox customer service, warranty
Cons: possible design flaw
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
iPhone 5/5s Commuter Series Wallet
on May 7, 2014
Posted by: durbin30
I bought this case to travel with me to the stock shows. I drop my phone all the time and this case has been the best. When we were at the stock shows, I put some cash, my ID, a credit card and my room key in the wallet and I'm set. With this case it took out the need to have to carry my purse around with me. Everyone carries their phone, so this was perfect for me to keep everything right there and then I don't have to keep up with anything else.
I love the functionality of this case! It works perfectly. I keep my work key (a digital proximity card which is the size of a credit card) in this case, so all I have to do to get into the office is hold my phone up to the card reader. It's also really nice to be able to go shopping or go to a concert and only need my phone cause my credit card and license are stored in my phone case.
The only thing I don't like about the case is there isn't much silicone on the case, so it slips out of my hand too easily. I used to have the Otterbox Defender case and I prefer the grippiness of the slicone case. I understand that this case needs to be structurally strong to hold cards and not destroy them, but it would have been great if they found a way to put more silicone on the edges of the case. It seems durable, but with the lack of silicone, it doesn't have much bounce, so that can't be good.
Anyway, it's still worth the convenience of this case.
Easy to put on the phone. Light weight. I went shopping the other day and all I needed to carry with me was my phone and the case held my atm card and id. Also, I dropped my phone and no damage to it or the case. Way to go Otterbox!
I love the wallet feature of this phone case! I get compliments on it everywhere I go. Now I only carry my purse when I want to because my credit card, cash and ID fit perfectly in my phone.
Pros: High quality, Durable, warranty program is simple and fast
Cons: cracked at base within 6 months of 1st purchase