Customer reviews from otterbox.com
OtterBox - Commuter Wallet Case for Apple iPhone 5s/5
Average customer rating
4.3 out of 5
4.3
(141 Reviews)
Open Ratings Snapshot
Rating breakdown 141 reviews
5 Stars
87
4 Stars
29
3 Stars
10
2 Stars
4
1 Star
11
87%of customers recommend this product. 
(
123 out of 141
)
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Customer Reviews for OtterBox - Commuter Wallet Case for Apple iPhone 5s/5
Customer Rating
4 out of 5
4
Responsive & impressive customer service
on March 26, 2014
Posted by: keadue
Verified Purchase:Yes
I loved this case as soon as I received it. When off cycling, I can now put phone, cards, money all in one place, and drop them in my rucksack. Also impressed with screen protector which is invisible - it's a good idea to watch the online video before application.
Finally, there was a slight issue with the original case which I high lighted to Otterbox. A new case was delivered to the UK, from the US, within a week. Needless to say, the second case is perfect and the level of customer service, and responsiveness, impressed me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
don,t buy this!
on March 28, 2014
Posted by: jonasfau
from canada
Gender:Male
Verified Purchase:Yes
I thought it would be handy to have my cards and phone together, i was wrong. The wallet part Is terrible quality and if you don,t have it stuffed with cards and cash it rattles! Not typical of the quality I have had from other otterboxes. And whats worse, the small connection bridge above the charging port on the case snapped on day two.
Cons: Low quality, Not durable
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
on April 8, 2014
Posted by: Akua
Gender:Male
Verified Purchase:Yes
love it, will get one for my son , daughter, wife.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otter box, nuff said
on April 14, 2014
Posted by: zefo
from Earth
Gender:Male
Verified Purchase:Yes
This is an Otterbox, that alone should be enough.
Otterbox is the only protection that I use to protect the phones & tablets given to our employees. Priced right & it works like should.
Pros: High quality, Durable, attractive
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Wallet OtterBox
on April 21, 2014
Posted by: Erod
Gender:Male
Verified Purchase:Yes
My life was made simpler! I travel often and go non stop from the moment I wake. The Otterbox Wallet is perfect. Holds three cards and a $20.
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very nice
on April 21, 2014
Posted by: Marylynnlee
Verified Purchase:Yes
I'm really liking this case! No need to carry a purse! Slide open and it's there!
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great product, better customer service
on April 25, 2014
Posted by: DavidmL
from Austin, TX
Gender:Male
Verified Purchase:Yes
I had the Otterbox Wallet for about 2 months and loved the protection and the convenience of the credit card holder. The case does add a significant bulk to the phone (probably 2x the size of my phone), but the fact that I no longer need to carry a Wallet 90% of the time makes up for it.
After 2 months, the little plastic lip between the lightning connector and the home button cracked under normal use (no excessive drops or rough treatment). It didn't affect the protection of the phone, but was a little unsightly and had less structural strength. I called Otterbox support and without any hesitation the woman sent me information on how to replace it for free and they sent me a brand new case within 2 weeks.
Pros: High quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
on April 25, 2014
Posted by: Jayhawk
Verified Purchase:Yes
When I first got it I wasn't crazy about it. I had one for my iPhone 4made by another company and really liked that one. This one is the same idea but a different design. I have had it a few weeks and like it a lot better now. I do wish there had been more color choices. Overall, I really like it. Being able to put a credit card, drivers license and $20 in the hidden compartment is great :)
Pros: High quality, Durable
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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