Customer reviews from brother-usa.com
Brother - Network-Ready Wireless Color All-In-One Printer
Average customer rating
4.2
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
104
4 Stars
54
3 Stars
15
2 Stars
11
1 Star
12
84%of customers recommend this product.
(
163 out of
194)
Customer Reviews for Brother - Network-Ready Wireless Color All-In-One Printer
Customer Rating
4
My best purchase
on October 26, 2012
Posted by: kovazan
from Arvin,Ca
I like this printer accept that the wireless I still can not get it to work, I do need some help to get it up and running. there some problems with the program and the set up.
My previous two brother printers never had any problems whit the program and the set up if any was to go wrong all I had to do was unistall it and reinstall the program and set up and it was up and running, no problems. The only thing that would break down the papper tray, they are to flinsy. I still like the Brother printers then other ones
My previous two brother printers never had any problems whit the program and the set up if any was to go wrong all I had to do was unistall it and reinstall the program and set up and it was up and running, no problems. The only thing that would break down the papper tray, they are to flinsy. I still like the Brother printers then other ones
yes I still recommend the brother printers.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
all good except scanning function
on December 25, 2012
Posted by: bhoff
from central Texas
Though complicated to set up, the compact inkjet all in one wireless printer has been easy to use with the exception of the scanning function which seems to just drop out and go away periodically, requiring a paid technician to spend several hours to bring it back. The scanning function also does not have the flexibility of my former scanner, especially for multi-page .pdf files. Overall, it is a good product for a modest price, though.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
on March 21, 2013
Posted by: Spirits
The printer grabs multiple pieces of paper. I can't print envelopes or cards because it jams. I bought it because of the price -- it was cheap. It's true what they say, you get what you pay for.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Huge Disappointment
on March 29, 2013
Posted by: GlobalDebi
from California
I purchased the printer nearly 14 months ago. Everything worked well until a month ago, when the cover (to the scanner/copier surface) would not open. It only lifts ~ 1cm on one side and is quite lightweight. Nothing physical happened to the printer to cause the malfunction and I am the only person who utilizes it.
Customer Service advised that I would have to pay for service at a (distant) authorized repair facility because the printer is out of warranty (by 1 month!). It will be less expensive and more convenient to purchase a different printer from a more reliable manufacturer.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
nice job so far!
on August 9, 2013
Posted by: lynnie
from Raeford NC
We got the printer a few months ago and so far I have only used the printer for printing my bills and statements. It has done an excellent job. I enjoy the two-sided capability and the many print options. I did a few text scans and it did a nice job with that too. I haven't printed any pictures yet, but I think it will be sufficient.. I don't have a landline so I won't be able to use the fax. I didn't need a fax but the printer came with it. Lynn
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
good for the price
on March 30, 2012
Posted by: pippy
from long Island ,New York
some printing programs and some envelopes i had a problem with but overall a good printer
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Product So Far
on July 9, 2012
Posted by: turbo
We've had this printer for a couple of months now, and so far so good. It prints way faster than our old printer. We kept getting hand me down HP printers, and they kept breaking on us, plus the ink was sooo expensive. We finally decided to buy a brand new one, and not an HP. We don't use the printer tons. We haven't had to replace the initial ink cartridges that come with the printer yet, but soon. Our daughter has used the scanner, and it seems to work okay. The only thing is that the printer sure makes a lot of noise after a print job, like it is getting set up for the next job, which is fine, I just hope it doesn't mean that it is something else to break down, since they made it so sophisticated. Overall though, we are definitely happy so far.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
No complaints
on September 4, 2012
Posted by: carmid
from Connecticut
I've only had this printer for a week now but so far very happy with it. Prints quickly with good quality. I've used many printers in the past and this was by far the easiest setup I've ever had esp. since I use it on a home network. Just hook it up and follow software prompts. Also ran a firmware update that was available from the brother site with no issues. The only thing I can't speak to is durability but if it last its definitely a great product.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com