Customer reviews from geappliances.com
GE - 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average customer rating
4.3
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
132
4 Stars
38
3 Stars
10
2 Stars
7
1 Star
14
85%of customers recommend this product.
(
170 out of
200)
Customer Reviews for GE - 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
5
Awesome Microwave - Recommended
on December 10, 2015
Posted by: tunjano
from Miami, FL, United States
I purchased this Micorwave after reviewing all other GE over the counter Micorwaves. I called support, live chat and after about of week of research I decided to get this model. I am very impressed with the multiple fan and light settings. Its quite and qucik to heat. The price was perfect for what I wanted. I recommend this microwave to anyone...also it was easy to install, took me about 20 minutes ....without experinece.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Microwave failed in 6 years
on September 17, 2022
Posted by: Jphn1
from Houston
My GE microwave lasted only 6 years. I am disappointed to say the least.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 29, 2022
Hi there,
Thanks for taking the time to write about your microwave. So sorry to hear about it malfunctioning, we're sure this would be frustrating for you. If your unit is not powering on or not heating, then service may be needed. You can find our team here should you need to reach out: https://www.geappliances.com/ge/service-and-support/service.htm
Should you find that service is not cost effective, we'd be happy to help you pick out a replacement model.
All the best and know that we're always here to help as best we can.
Best wishes,
Michael@GEA
Thanks for taking the time to write about your microwave. So sorry to hear about it malfunctioning, we're sure this would be frustrating for you. If your unit is not powering on or not heating, then service may be needed. You can find our team here should you need to reach out: https://www.geappliances.com/ge/service-and-support/service.htm
Should you find that service is not cost effective, we'd be happy to help you pick out a replacement model.
All the best and know that we're always here to help as best we can.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a good product
on February 22, 2018
Posted by: Noel1234
from Otsego, MN, USA
We have had this model for almost 4 years now and it worked great until yesterday when it attempted to destroy itself and possibly our home. Fortunately I was watching it and opened to door to shut it down. It runs uncontrollably with the door closed. If you own this product consider replacing it. Maybe I am just being dramatic but I have a fear of runaway appliances.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Pleased
on October 18, 2014
Posted by: sestas
from PA, United States
I have had the M-wave for a month now andam very pleased with its operation.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
MICROWAVE FAILED IN 4 YEARS
on December 6, 2021
Posted by: PNS27539
from Apex, NC
We had this microwave for 5 years. After 3 years the clock on the microwave stopped working. Just 2 weeks back, it started on its own and cracked the plate inside the microwave. Fortunately, there was no fire. We have used GE microwaves for many years and this is the first model where we had issues.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, December 9, 2021
Hi there,
We're truly sorry to hear about this incident with your microwave and understand how aggravating it is. We would encourage you to schedule a service appointment to have your control panel repaired. You can also purchase a replacement glass plate from our parts store.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
You can order parts by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET or by visiting https://www.geappliances.com/ge/parts/.
Take care. Mike@GEA
We're truly sorry to hear about this incident with your microwave and understand how aggravating it is. We would encourage you to schedule a service appointment to have your control panel repaired. You can also purchase a replacement glass plate from our parts store.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
You can order parts by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET or by visiting https://www.geappliances.com/ge/parts/.
Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Recirculation poor
on January 28, 2016
Posted by: DRS24
from Massachusetts, United States
Looks nice, heats great, just has poor exhaust removal
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
GREAT FEATURES
on January 3, 2014
Posted by: SDONG06
from Portland, OR, United States
We just bought as a replacement for our nine year old GE. Perfect fit. Always satisfied with GE appliances. This is no exception.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features/ easy install
on February 24, 2014
Posted by: spidy
from Brighton, MI, United States
I realy like the one button feaure, cooks evenly fast.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com