Customer reviews from geappliances.com
GE - 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Average customer rating
4.3
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
132
4 Stars
38
3 Stars
10
2 Stars
7
1 Star
14
85%of customers recommend this product.
(
170 out of
200)
Customer Reviews for GE - 1.9 Cu. Ft. Over-the-Range Microwave - Stainless steel
Customer Rating
1
Lasted exactly 1-year to the day
on December 18, 2016
Posted by: Skipdigs
from Thornont, PA
After 1-year the unit just stopped working. When I bang the interior top of the unit it will come back on and work for another minute or two. Then the thing shuts off. Like its not getting any power. Now what? Buy another GE?
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Very Dissatisfied with product
on December 29, 2016
Posted by: Pietosh
Purchased microwave a couple years ago, Worked fine until a couple days ago. The microwave will keep on running when it is off. Of course the warranty is no longer valid. The cost to repair is too high verses buying another. I'm also concern about other issues occurring if repaired. Will be very hesitant in buying a GE for a while.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Very noisy rotating tray
on March 5, 2017
Posted by: PapuD
from Hamilton, VA, United States
I bought this about 5 months ago. For the first month it worked quietly like every other microwave we've had. Now the rotating tray is very very noisy. I'm hoping it dies before the warranty SE we have some small chance of getting it fixed. Though I really don't want to take it down either.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Product quit after warranty - possible fire hazard
on March 12, 2017
Posted by: sir_issac
from Denver, CO, United States
Purchased a new home and this GE model was included. Worked great for the first 17 months and then bad things started happening. The microwave would turn on by itself, make a humming noise and it was hot. Turned out to be the control panel, had it fixed and seemed like things were good. About 12 months later, experienced same problem; control panel again.
Rather than replace another control panel, purchased another OTR microwave.
Just couldn't take the chance that if we were weren't home, that the microwave could somehow turn itself on.
Rather than replace another control panel, purchased another OTR microwave.
Just couldn't take the chance that if we were weren't home, that the microwave could somehow turn itself on.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy BRENDA@GEA, GE Appliances, March 15, 2017
Hello newt8,
Thank you for taking the time to write a review on your microwave. We truly regret your experiences. These are not the evaluations we would expect to hear.
We appreciate your business and value you as a consumer. As we always strive to improve our products for our customers, we will be sure to share your comments with our Cooking Product Quality Engineers.
We appreciate your feedback.
Thank you for taking the time to write a review on your microwave. We truly regret your experiences. These are not the evaluations we would expect to hear.
We appreciate your business and value you as a consumer. As we always strive to improve our products for our customers, we will be sure to share your comments with our Cooking Product Quality Engineers.
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features & very helpful for everyday life.
on March 19, 2017
Posted by: Lulay
from Florida, United States
We're using this GE microwave for a year now & it works really good for us.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on June 27, 2017
Posted by: 3 years junk
from New York, United States
this is junk. only lasted three years then stopped working. good thing they stopped manufacturing this model.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 31, 2018
Posted by: Chine
from South Carolina
I bought this microwave to match my GE Refrigerator and stove, it is a beautiful addition with many features. I love my microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Quit working after 2 years.
on December 16, 2018
Posted by: Rlovej
from Cabot, AR
We bought this microwave along with 4 other appliances for our new home build and now it doesn't work. We replaced the fuse and door switches and this unit still comes on after we close the door after we use it. We are afraid to leave this unit plugged in because of the microwave running when the door is closed even after we use it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com