Customer reviews from defender-usa.com
Defender - Sentinel Pro 8-Channel, 4-Camera Indoor/Outdoor DVR Surveillance System - Black
Average customer rating
4.7
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
340
4 Stars
102
3 Stars
12
2 Stars
4
1 Star
4
98%of customers recommend this product.
(
436 out of
447)
Customer Reviews for Defender - Sentinel Pro 8-Channel, 4-Camera Indoor/Outdoor DVR Surveillance System - Black
Customer Rating
5
Great features and great night vision great value
on April 12, 2016
Posted by: Tazz007
from Dunnellon, FL, United States
Gender:Male
Length of ownership:6 months
I bought this system few months back was easy to set up and works great. I did have 2 cameras go down but followed there 1 year guarantee worked with Daniela from there support and the return and replacement of the camera's was easy and no hassle..
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
My first camera system
on April 12, 2016
Posted by: Badd0g989
from Newborn, GA, United States
Gender:Male
Length of ownership:1 week
Had system for a week or so now. Has given my wife and kids a great sense of safety. Very easy to install and hook up. Great picture quality in live node have not viewed playback yet. The only drawback so far is the night vision four of the 8 cameras go black at nite still trying to work out the kinks keep your fingers crossed. Would buy again at this point. I have not tried to view on line yet
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Good Product and Customer Service
on April 12, 2016
Posted by: Mike99
from Memphis, TN, United States
Gender:Male
Length of ownership:1 week
System was straight forward to set up. I was unable to get the email function to work. I contacted customer service over the week end to request assistance with the problem. I expected I would either never get a response or it would take two weeks. To my surprise I received a detailed response with instructions on Monday which was the next business day. The instructions I received from Sean were both very timely and accurate. I was able to get the email function working right away. This is great customer service.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Aswsome system
on April 14, 2016
Posted by: kv42
from Louisiana
Gender:Male
Length of ownership:1 month
For the price, this is an excellent buy. Would definitely recommend this package.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Installation, Software, Cameras and Service
on April 15, 2016
Posted by: Marcus
from Hamilton, ON, Canada
Gender:Male
Length of ownership:1 week
Having had previous night vision products, I found the cameras and clarity way better than other brands.
Customer service was as good as it gets and fast.
Software and data storage was better than previous brands.
Customer service was as good as it gets and fast.
Software and data storage was better than previous brands.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Nice system, but.....
on April 18, 2016
Posted by: JimC
from Beverly Hills, FL, United States
Gender:Male
Length of ownership:1 month
The system is nice but the programming setup is a pain. It will not recognize my wireless router, so I cannot monitor on my iPad or laptop. Also, one camera is defective and I am now waiting for authorization to return the camera for an exchange. Otherwise, I am happy with the system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Best System, Best Price, Best Support
on April 18, 2016
Posted by: slim_1
from NC, United States
Gender:Male
Length of ownership:1 week
First and foremost, Suzanne in Customer Service was wonderful. She took the time needed to get my system set up properly. I was having issues with getting the email notification to work. It took a short amount of time, and it was all set. She stayed with me while we did the cell phone set up as well. I can't say enough good things about Defender Security Systems. The picture from the camera is actually better than I had hoped for. The system has settings that allow you to customize each camera the way you want it. I gave the system as a whole 5 stars, and 4 stars on the Ease of Use because of the process you need to go through to set up internet email. I couldn't do it, but with the help of Suzanne, we got it done. I am very happy with this system, and would recommend it to anybody that is in the market for a top quality, reasonably priced camera security system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great system
on April 18, 2016
Posted by: Riooutback
from Texas, United States
Gender:Male
Length of ownership:1 month
This system is very easy to install and to set up. The video was a good picture the night vision is very clear for what I need it for. The set up takes a little time but it is worth the time you put into it.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com