Customer reviews from defender-usa.com
Defender - Sentinel Pro 8-Channel, 4-Camera Indoor/Outdoor DVR Surveillance System - Black
Average customer rating
4.7
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
340
4 Stars
102
3 Stars
12
2 Stars
4
1 Star
4
98%of customers recommend this product.
(
436 out of
447)
Customer Reviews for Defender - Sentinel Pro 8-Channel, 4-Camera Indoor/Outdoor DVR Surveillance System - Black
Customer Rating
5
Great customer service with set up!!
on September 30, 2015
Posted by: allsetup
from Nipawin, SK, Canada
Gender:Female
Length of ownership:1 month
Had trouble setting up to view camera on phone app, Daniela at network support stepped me right through it all, excellent customer service!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good System!
on October 1, 2015
Posted by: Megs
Gender:Female
Length of ownership:6 months
I purchased my first set of 8 cameras for our Skilled Nursing Facility about 6 months ago. I had to go with the wired units instead of wireless because of the size of our locations.So far, It has been a really good system for our use. Easy to install, easy to run the inside controls & to view each camera area. The application that you can download to your smartphone is the BEST part. I can monitor my facility from home at any time! In fact I just purchase a second system for our 2nd location (16) cameras this time because it is a much bigger facility. I am excited to get them installed & I am confident that it will be just as easy to implement as last time. Sarah was my customer service representative on both purchases and she was very informative, helpful & friendly! I would defiantly recommend this product and company to anyone looking for a good security camera system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to Setup
on October 1, 2015
Posted by: Jeannette
from San Antonio, TX, United States
Gender:Female
Length of ownership:1 month
We bought the Defender 21152 for our mobile home community and are so happy we did. The installation process was so easy and the mobile installation was a breeze thanks to Daniela who walked me through it. Daniela was very patient and personable. I would recommend this product to anyone.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great Service
on October 4, 2015
Posted by: curly
from Wattsburg, PA, United States
Gender:Male
Length of ownership:1 month
Defender is a good system and Michel in commutations [Defender to
smart phones] is very friendly, easy to talk to, knowledgeable & professional
he is a perfect fit for the Defender team. He had to help me for approx. 1½ hr.
the first time, and 15min. the second time. Thank you for your good customer service!
smart phones] is very friendly, easy to talk to, knowledgeable & professional
he is a perfect fit for the Defender team. He had to help me for approx. 1½ hr.
the first time, and 15min. the second time. Thank you for your good customer service!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Decent system. Good value
on October 5, 2015
Posted by: K_Jim
from Glen Mills, PA, United States
Gender:Male
Length of ownership:1 month
The system works as advertised. Any system like this will have some little quirks when setting up. That's where they shine. Tech support is very helpful, and they were able to get me over a few hurdles in the setup, quickly and easily. I felt like Michel was looking over my shoulder when he helped me,
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
What a great buy.
on October 5, 2015
Posted by: mightimouse1
from Lehigh Acres, FL, United States
Gender:Male
Length of ownership:1 week
I got the system about a week ago, I installed it myself, everything was easy to do, except going up into the attic. The picture quality is great, looks nice on the HD monitor. I needed help with the networking for my home and for my cell phone, I called the customer care number, I spoke with Michel, and he was the most helpful person that I ever had dealt with. He took very good care of me and knew just what to do. thank you so much for you help. I love my new Pro Sentinel Security system.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
on October 6, 2015
Posted by: countryboy
from Lebanon, Pa.
Gender:Male
Length of ownership:3 months
bought the defender system works great !nice clear picture on the smart phone also!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Outstanding System
on October 7, 2015
Posted by: Scheelspro
from Wisconsin
Gender:Male
Length of ownership:1 month
I purchased this system 2+ months ago and have not had any issues thus far. Installation does take a little more time that advertised, however, this is for no other reason than running the cable from the cameras to the DVR. Once the hardware was set-up, I had to contact Customer service for assistance. They were outstanding. They had me up and running remotely in less than 30 minutes. I never needed to call, this was all done through the chat service.
If there was 1 con to this system, it would be that it slowed down my router in my house and slowed down my network.
Overall, this is an outstanding system and is doing exactly what I wanted it for.
If there was 1 con to this system, it would be that it slowed down my router in my house and slowed down my network.
Overall, this is an outstanding system and is doing exactly what I wanted it for.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com