Customer reviews from defender-usa.com
Defender - Sentinel Pro 8-Channel, 4-Camera Indoor/Outdoor DVR Surveillance System - Black
Average customer rating
4.7
(462 Reviews)
Rating breakdown 462 reviews
5 Stars
340
4 Stars
102
3 Stars
12
2 Stars
4
1 Star
4
98%of customers recommend this product.
(
436 out of
447)
Customer Reviews for Defender - Sentinel Pro 8-Channel, 4-Camera Indoor/Outdoor DVR Surveillance System - Black
Customer Rating
4
Cameras Don't Lie.
on September 26, 2015
Posted by: Double T
from Boaz, AL, United States
Gender:Male
Length of ownership:3 months
I'm not scared or nor paranoid, but I believe every home & business should have a surveillance system. Already had to use the rewind & view feature to see what happened in a certain situation when I wasn't present to know the circumstances. I like the system other than the android app needs some improvement. I have to turn the DVR off then back on every day or two because it will not load on my phone app. I'm an amateur tech person but was able to get all cameras, DVR up & running. Overall great value for the money cause I did a lot of research before going with this system & brand.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy installation and great picture
on September 26, 2015
Posted by: Daves1
from Louisa, VA, United States
Gender:Male
Length of ownership:1 month
This plug and use cable system is very intuitive and easy to install. It took me an afternoon to do all the wiring and once the cameras were in place I was quite happy with the picture quality and night vision clarity. I am still figuring out what I want to tape and the alarm motion sensors are very sensitive. All in all a good system for the price for simple home surviellance
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
So Far So Good
on September 27, 2015
Posted by: gevans1966
from New Vienna, OH, United States
Gender:Male
Length of ownership:1 week
I just bought my system a week ago. Everything is high quality and arrived when promised. System is not yet fully operational but expect everything to be fine.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Easy to Use
on September 28, 2015
Posted by: Kacey
from Mesa, AZ, United States
Gender:Female
Length of ownership:1 month
I was pleased with the quality of the picture even in the dark. System is easy to use and instructions are very clear on installation, setup and DVR functions.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Great night vision
on September 29, 2015
Posted by: Nan t
from North Carolina, United States
Gender:Female
Length of ownership:1 month
The night vision on the cameras are great! Great for home security.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Good Camera System
on September 30, 2015
Posted by: Zander
from Texas
Gender:Male
Length of ownership:3 months
I bought the 8-camera DVR with 8 - 800 TVL cameras a few months ago and installed it using the provided 65 ft cables plus two 130 ft cables for the cameras that were installed further from the DVR.
The system works well and has good definition for a consumer grade application. The DVR has plenty of features to customize monitoring and I think this hard-cable method to the cameras is the way to go vs. the wireless cameras if you have a choice for your application.
Although it took more than a few minutes or steps to set up remote viewing, the app is good.
Most of all the customer support has been excellent and tenacious to help me resolve issues such as when my internet provider arbitrarily changes my IP address. Michel has been especially helpful and is very competent.
If I could change one thing about the design it would be to allow lower motion sensitivity to prevent false positive alerts and emails.
A good system at a good price.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
3
Free one year extended warranty
on September 30, 2015
Posted by: Nammy
from Mississauga, Ont. Canada
Gender:Male
Length of ownership:1 week
I've owned this system for over two years and was quite pleased with it's ease of installation and operation. The online tutorials were a great help. The only concern I have is with the warranty. I purchased an eight camera system and almost two years to the date, one of my cameras stop working in night vision. Sadly, the warranty had expired.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Much bettter than my older Defender system
on September 30, 2015
Posted by: JSSwain
from Coral Gables, FL, United States
Gender:Male
Length of ownership:1 month
I bought the 21160 system to replace my older Defender system. The cameras have a much better picture and the wider angle is a plus. Also the night vision is much better than the system I had before. Setting up the cameras for your recording preferences is really easy and the play-back interface is simple to use. I really like the record on motion feature because it saves a lot of disk space since it only records when motion is detected. The playback feature is also easy to use.
I don't know if it's just me but the remote viewing is very difficult to set up. I still haven't been able to set it up so I can view it on my I-phone. Other than that the system works perfectly.
I don't know if it's just me but the remote viewing is very difficult to set up. I still haven't been able to set it up so I can view it on my I-phone. Other than that the system works perfectly.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com