Customer reviews from defender-usa.com
Defender - Sentinel Pro 16-Channel, 8-Camera Indoor/Outdoor DVR Surveillance System - Black
Average customer rating
4.5
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
14
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
1
95%of customers recommend this product.
(
20 out of
21)
Customer Reviews for Defender - Sentinel Pro 16-Channel, 8-Camera Indoor/Outdoor DVR Surveillance System - Black
Customer Rating
4
Great camera set
on August 5, 2015
Posted by: stephen
from Neosho, MO, United States
Gender:Male
Length of ownership:1 week
Great camera set, easy to set up and use, awesome customer service, the networking specialist, Michel, was extremely helpful!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
it seems to work
on August 10, 2015
Posted by: Rev Jackie Jones
from Commerce City, CO, United States
Gender:Male
Length of ownership:3 months
Customer service was great. the defender works good. even with windows 10.
I have not been able to view for the internet yet. Still working on that.
I have not been able to view for the internet yet. Still working on that.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Machine Monitoring
on August 19, 2015
Posted by: Intern
from Clearfield, UT, United States
Gender:Male
Length of ownership:1 month
I purchased this system to monitor complex integrated manufacturing equipment so I could record and review the footage in case of a machine malfunction or p.l.c. error. The cameras work great in low light with color without switching to night vision which was a problem with a different Defender system I had purchase in the past. The cameras and DVR work great. I was disappointed with the PC software package that came with the system so I could patch the DVR into my network and view it remotely at another PC. I ended up dumping the software and hard wiring the second pc directly to the DVR running 125 ft of CAT-5 and VGA cable with a KVM switch.
The computer mouse that came with the system and one of the eight cameras were defective. Defender quickly responded to my warranty issue and quickly replaced the defective items. I did not need all the cameras in this set but it was cheaper to buy this set than a smaller set.
Overall, for the price, this is a good system, easily installed, and easy to use.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Setting up our Defender on PC and Iphone
on August 19, 2015
Posted by: ChefTom
from St Petersburg, FL, United States
Gender:Male
Length of ownership:1 week
MICHEL WAS AMAZING!! We are very happy about the service, cameras, the ability to check on our home when we are away. We could have never gotten set up without his assistance. THANK YOU!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
4
Cameras Don't Lie.
on September 26, 2015
Posted by: Double T
from Boaz, AL, United States
Gender:Male
Length of ownership:3 months
I'm not scared or nor paranoid, but I believe every home & business should have a surveillance system. Already had to use the rewind & view feature to see what happened in a certain situation when I wasn't present to know the circumstances. I like the system other than the android app needs some improvement. I have to turn the DVR off then back on every day or two because it will not load on my phone app. I'm an amateur tech person but was able to get all cameras, DVR up & running. Overall great value for the money cause I did a lot of research before going with this system & brand.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Easy to Setup
on October 1, 2015
Posted by: Jeannette
from San Antonio, TX, United States
Gender:Female
Length of ownership:1 month
We bought the Defender 21152 for our mobile home community and are so happy we did. The installation process was so easy and the mobile installation was a breeze thanks to Daniela who walked me through it. Daniela was very patient and personable. I would recommend this product to anyone.
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
Security at a Great Price, Easy to Setup and Use
on October 11, 2015
Posted by: Lobo2010
from Winter Haven, FL, United States
Gender:Male
Length of ownership:1 month
This is my second unit that I purchased. They are made of high quality material that is almost vandal proof.
Easy to install, configure and use.
The clarity of the cameras is almost as good as the pictures on out television!! This includes the night vision.
I had an opportunity to work with the support department, they are very knowledgeable, cooperative and concerned about the customers satisfaction.
After looking at many products, I find that the Defender systems provide many extra features that others don't and, for the price, you are purchasing a high quality system!!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com
Customer Rating
5
defender pro series
on October 26, 2015
Posted by: frenchy
from Lewiston, ME, United States
Gender:Male
Length of ownership:1 month
bought my defender pro system 16 channel a month ago and am very pleased with the overall quality and value! installation was simple and straight forward. I had a little technical glitches when trying to remote view but Michel at tech support walked me through my problem and solution with professionalism and enthusiasm! thanks Michel!
I would recommend this to a friend!
Written by a customer while visiting defender-usa.com