Customer reviews from Samsung US
Samsung - Gravity Smart Mobile Phone - Lunar Gray (T-Mobile)
Average customer rating
3.4 out of 5
3.4
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
29
4 Stars
36
3 Stars
17
2 Stars
16
1 Star
15
58%of customers recommend this product. 
(
62 out of 106
)
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Customer Reviews for Samsung - Gravity Smart Mobile Phone - Lunar Gray (T-Mobile)
Customer Rating
3 out of 5
3
At first- Impressed. Not so much anymore.
on January 8, 2014
Posted by: Anonymous
from Memphis, TN
Expertise:Intermediate
I got my Gravity Smart this Christmas and was rather pleased with it for the first couple days I used it. As time passed, I became a little irritated by the small memory capacity- I couldn't download but maybe one or two apps before I ran out of space. The bloatware on this product is excessive and often it would reject incoming texts because it was out of space. I could live with that problem, it wasn't a huge deal. What really upset me was (and is) that the phone, designed for socializing and texting, sometimes (more often than not) wouldn't send texts, it continually failed them. I tried freeing up space which failed to fix anything. Then I tried restarting the device- this fixed the issue for about 2 hours before it malfunctioned again. Setting the device on 2G fixed the problem, but it still took a while to send the texts. 2G is also inconveniently slow for browsing any apps that use internet. Sometimes I can text, sometimes I can't. Other than the problems I have listed the phone is great, I will be keeping it. I hope that the problem is resolved someday though.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, slide-out keypad
Cons: Did not meet expectations, plenty of bloatware, small memory capacity, texting issues
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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