Customer reviews from lg.com
LG - 24.9 Cu. Ft. French Door Refrigerator - Stainless-Steel
Average customer rating
4.6
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
75
4 Stars
4
3 Stars
3
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
77 out of
86)
Customer Reviews for LG - 24.9 Cu. Ft. French Door Refrigerator - Stainless-Steel
Posted by: Anonymous
from Union City, CA
Verified Purchase:Yes
We had the LG for 8 years, and we had too many service calls. The compressor burnt out so we went with another brand
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, February 28, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: JJMN
from Harwood Heights, Ill
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had my LG refrigerator for about 3 years. I love the look and size it fits our needs. I only wish I could put my magnets back on the front, LOL.
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lib49
from Nanuet, NY
Verified Purchase:Yes
I absolutely have LOVED this refrigerator: the capacity, the look, the features, the ease of cleaning. HOWEVER, this month, less than 10 years from buying this fridge, the freezer isn't freezing properly. Though we have lowered the temp, ice cream and other products do not freeze. We have had a repair man come and the computer has to be replaced. My former fridge lasted much longer. I'm just happy I bought an extended warranty on this one!
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: JJ the Mail
from Western USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my LG Stainless French Door Fridge
In July 2012. I lived in an Apt with space for only a 33" wide fridge. At the time I purchased this fridge Lg was the only Company that offered one with 25 cu ft of space that was able to fit in a 33" wide space. All other brands only had 22 cu ft.
I called Lg before purchasing it and asked how that they could offer 3 extra cu ft of space. They explained to me that they developed an insulation that was thinner and more dense. Therefore it could maintain the neccessary cold temperture levels in there fridge. Sounds like NASA Tech to me !
In the many years that I have owned this machine, I found this to be factual. Another Reason that I bought this Fridge, is that LG gives a 10 Year Warranty on the Compressor.
Find me another Company that Offers that long of Compressor Warranty .
In July 2012. I lived in an Apt with space for only a 33" wide fridge. At the time I purchased this fridge Lg was the only Company that offered one with 25 cu ft of space that was able to fit in a 33" wide space. All other brands only had 22 cu ft.
I called Lg before purchasing it and asked how that they could offer 3 extra cu ft of space. They explained to me that they developed an insulation that was thinner and more dense. Therefore it could maintain the neccessary cold temperture levels in there fridge. Sounds like NASA Tech to me !
In the many years that I have owned this machine, I found this to be factual. Another Reason that I bought this Fridge, is that LG gives a 10 Year Warranty on the Compressor.
Find me another Company that Offers that long of Compressor Warranty .
That's Peace of Mind, Right !
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jenbb123
from NJ
Verified Purchase:Yes
We are a family of 6, this refrigerator has made our life very simple and easy. It works great and it was reasonable for the quality of the product.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: WILLIAM WICHERT
from OAK LAWN IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] MY SALES PERSON WAS GREAT. HE WAS A GREAT HELP WITH PICKING THE RIGHT APPLIANCE
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
2 out of
2)
Features
5
Quality
5
Value
5