Customer reviews from Samsung US
Samsung - Galaxy Appeal Cell Phone (Unlocked) - Black/Silver
Average customer rating
3.5 out of 5
3.5
(18 Reviews)
Open Ratings Snapshot
Rating breakdown 18 reviews
5 Stars
7
4 Stars
3
3 Stars
3
2 Stars
2
1 Star
3
69%of customers recommend this product. 
(
11 out of 16
)
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Customer Reviews for Samsung - Galaxy Appeal Cell Phone (Unlocked) - Black/Silver
Customer Rating
4 out of 5
4
It doesn't reach for the moon but It's OK
on September 12, 2012
Posted by: CeluGeek
from Carolina, PR
Expertise:Expert
Let's get the bad part out of the way first, because there's a lot of good in this phone.
The biggest con I see in the Galaxy Appeal is Gingerbread. There is no way to sugar coat this. The manufacturer who had access to Ice Cream Sandwich before any other manufacturer should not be releasing phones with Gingerbread this day and age.
In the design department, my biggest complaints are that the phone feels too slippery in the hand, and that the capacitive buttons below the touchscreen often fail on the first touch. Also, connecting the phone to the computer for USB transfer is not intuitive -- when you connect your phone to the computer, you have to respond to a notification on the phone before the computer will see the storage drives.
And now, for the good stuff.
There's a good amount of storage memory for applications. I've had higher-end phones with less memory than the Galaxy Appeal, and when compared to the other Go Phone smartphones, the Galaxy Appeal is the one to get if you want apps. Camera is decent for a basic smartphone and the battery will last all day with normal usage, although you will need to charge every night. Audio quality is really good and the phone handles both Bluetooth and WiFi well even when used at the same time.
There aren't that many smartphones with a keyboard these days and those that are left are mostly for CDMA carrier. Finding a keyboard-equipped smartphone for prepaid GSM service has been close to impossible but the Galaxy Appeal fills that void. If you can't afford a more advanced smartphone, the Galaxy Appeal has plenty to hold you up until you can upgrade. And If you only need a basic smartphone, the Galaxy Appeal will fill the void and still have some more to offer whenever you are ready to see more.
Pros: Inexpensive, plenty of memory for apps
Cons: Not high def, uses outdated android (2.3), capacitive buttons below the screen unresponsive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Best when Rooted.
on July 12, 2013
Posted by: Pontiaku
from Ohio
Haven't had this phone for long but on certain days the battery would take a dive and only last about 7 hours. (gps/wifi/etc were OFF) But other times it would last more than 20 hours.
This was likely caused by some 3rd party app that can't be uninstalled because they don't allow you root access. After finding the method to root the phone on androidarea51 I was able to quarantine a bunch of the apps and the battery drain issue was no longer an issue.
These are the apps I quarantined:
AccuWeather
AT&T Hot Spots
AT&T navigator
AT&T Social Net
AT&T Software Update
Blue Sea
City ID
Google+
Google Play Books
Kies air
Live TV
Maps
Movies
News & Weather
Quickoffic, inc
Samsung Push Service*
ShopMusic
SNSAccountFb (Facebook)
SNSAccountLi
SNSAccountTw (Twitter)
Social Hub
Social Hub (twice?)
Street View*
Swype
TalkBack
Vlingo
Wacky clocks
Yahoo! Finance
Yahoo! News
I can understand putting some of that on there because they make $ doing so but FFS don't make me root the phone to remove them!
Pros: Inexpensive, Durable
Cons: uninstallable apps, short battery life because of apps
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone for the price
on June 23, 2012
Posted by: kakky
from Alabama
Just bought this yesterday and it has gotten a good workout. This phone has so many features of a more expensive phone. It has a touch screen and a slide keyboard. It looks like any other phone but works a lot better than most.
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love this phone
on July 7, 2012
Posted by: yvette4448
from commerce ga
Expertise:Intermediate
it is a great phone. bright display. texting is a breeze with this phone. love it.
Pros: Bright display, Inexpensive, Durable, Realistic color
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
OK Product for Price
on January 27, 2013
Posted by: moneysaver
Expertise:Intermediate
Phone has lots of applications that you can't uninstall, battery performance is poor, I installed a battery saver and a task killer, to kill all the apps that are pre-installled that I have no use for, and they appear to increase battery performance so far. Love the keyboard though. Bottom line, phone could use some improvement, but OK for the price.
Pros: Inexpensive
Cons: battery
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Offshore traveling phone
on May 19, 2014
Posted by: EasTrader
from Dallas, TX
Expertise:Expert
I bought this phone to take on my trip to Spain. Once there I got a SIM and a plan and away we went. It had more than enough features and my email followed me around. I could reply back to text as I had a gateway in the US that managed my numbers. Photos came out good and I was having a great time until we got to Barcelona. The day before I was coming home my backpack was stolen with a diversion created by the staff and so went my phone. Because of the trip when we got back my wife got the G4 Samsung and loves it.. So much better than her old Blackberry. Along with my old Samsung Plasma 58 inch.. 6 years old and ticking and the Blu-ray guess we are a Samsung family.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, apps
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
great phone
on October 14, 2012
Posted by: jmcoste
from Memphis ,TN
this a great phone with lots of functions
i dont use all of them
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Lightweight
Cons: user guide is not user friendly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good size, great feachures
on October 28, 2012
Posted by: ELS573
from Sitka Alaska
This phone is a perfect size, (others I looked at were like trying to talk into a tablet) Nice features, the qwerty keyboard is perfect (easy to use) but Wished the camara was better (easier to use and a flash) and needs a users manuel that shows you SOMETHING! (the web site is useless for this.)
Pros: Built-in speakers, Bright display, Realistic color, Lightweight, perfect size, qwerty keyboard is perfect
Cons: no useful instructions, camara hard to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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