Customer Reviews for GE - Cafe 24" Built-In Dishwasher - Stainless-Steel
Customer Rating
1
cheap
on April 14, 2022
Posted by: MrCleanass
from orange county
Rebuilt house 10 years ago and got a package deal on the GE Cafe appliances. Well, NOT a deal! Went with All Cafe series line, Dishwasher, Range(due fuel), fridge, microwave. Fridge stopped working when we were out on three week trip and came home the the nastiest science experiment ever! Seemed to fix itself?? After one year the dishwasher had problems with the racks rusting. 9 years later 75% of the metal racks have rusted and broken off! The dishwasher doesn't even clean dishes! We spend more time cleaning them in the sink and then run a full cycle and most dishes come out with dried food, crust in glasses and we have even thrown out two sets of glasses as this dishwasher has ruined them. Now the dishwasher has been leaking during the cycle onto our hardwood floor! So we need to throw a rag on the floor each cycle. Cant believe I have researched for weeks to try and get new racks. The price of two new racks could buy a new dishwasher! OVER IT! Ridiculous how this unit has fallen apart from year two and doesn't even clean dishes. Going back to a BETTER, CHEAPER QUALITY brand!!! BOSCHE! You should too!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 15, 2022
Hello - Thanks so much for sharing your experience with your dishwasher. We hate to hear of the troubles you've had over the years with the racks rusting, leaking, and not washing your dishes properly. We sincerely apologize for any inconvenience this has caused and hope that we can regain your trust in the future.
Please know that we're always here if any questions or concerns come up. Thanks again. -Mikayla@GEA
After 9 years of peaceful, quiet extra duty cleaning, it still is a GEM! Love this dishwasher! Never had a problem, even with daily use.. easy to use dispenser for detergent is a must. And my dishes, pots and pans come clean every single time. GE does it again….
Have had it for several years and have had to have it repaired 4 times. The top rack does not clean effectively, and now it is not draining. Uhgggg I dont want to put any more money into this pig!!
Bought this dishwasher a few years ago along with the matching stove. This dishwasher is the worst I have ever owned. Top rack on washer does not wash at all. Dishes are more dirty coming out than going in ( if that's possible) that is even with me rinsing before I put in. Have to send stuff through 2 sometimes 3 times before it's clean. Easier to just wash by hand. Had a repair man in twice and he cannot seem to find anything wrong, but does see what I am speaking about. I see they are no longer making this product. GOOD.
[This review was collected as part of a promotion.] We've had this dishwasher for about a year now and have been dealing with a front door leak through 5 service calls now. Another reviewer mentioned the same issue, if you search the Internet you'll find others. There is a condensation issue on the inside of the door that causes this leak out of the lower left side of the door. After 5 service calls I have come to learn there is a kit to fix this, but the other reviewer said it came back. Happy that I have the extended warranty! The vent kit will be installed next week, we'll see how it goes. I hope it solves it because this would be a great review for this dishwasher otherwise, it's very quite and cleans well. I believe with the amount of complaints that I have seen about this issue GE should treat it as a recall, we have wood floors and had we not seen this issue it could have done some really serious damage to our floors.