Customer reviews from samsonite.com
Samsonite - Fiero 28" Expandable Spinner Luggage - Black
Average customer rating
4.6
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
203
4 Stars
56
3 Stars
4
2 Stars
5
1 Star
5
94%of customers recommend this product.
(
191 out of
204)
Customer Reviews for Samsonite - Fiero 28" Expandable Spinner Luggage - Black
Customer Rating
1
Wheels are the weak point
on July 12, 2017
Posted by: Andy S
from Minneapolis, MN
Last for 4 international trips. The plastic spinner-wheels are the weak-point. The small wheels are bad for European cobble stone streets. One wheel broke and essentially got grounded to a nub making the bag almost impossible to pull. Wheels are not covered under warranty. From Samsonite, I expected better.
Pros: Easy To Identify, Stylish
Cons: Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: JP
from Indianapolis, IN
Verified Purchase:Yes
Great size and build quality. Took this on a 8 night cruise with air and hotel before and after, as well as several driving trips. This fits current airline size limits without extra charges. Tough exterior. Not a lot of wasted space inside, so it holds a lot... I have never needed the expansion zipper. Wheels and handles are solid and take a beating without breaking or losing motion. Really good quality. I highly recommend.
Pros: Durable, Easy To Carry, Good Capacity, High Quality, No Airline Size Charge
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kim
from Philadelphia, pa
Verified Purchase:Yes
To say something positive, I was very happy with the design of the bag, but after one use the handle broke! I thought Samsonite was know for quality, but this product proved otherwise.
Pros: Easy To Identify
Cons: Handle broke, Heavy To Begin With, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
5
Much better than the other brand that I bought befor
on May 20, 2017
Posted by: Annonia
from Boston
Verified Purchase:Yes
I bought two 28' cases for myself, which is such a wise decision. You surely know how terrible those workers in airports. They don't care if they would break your luggage or not, resulting in breaking my last four cases in just one flight. However, these two cases that I brought from Samsonite survived those brutal actions. I'm so satisfied.
Pros: Easy To Access Items, Easy To Carry, Good Capacity, High Quality, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Oversized by 1 inch
on January 31, 2016
Posted by: Traveler
from San Diego, CA
I wanted this bag because I love the color, but it's considered oversized by most airlines. Most airlines allow 62" and this bag is over that when you include the wheels.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Suma
from Lexington, KY
Verified Purchase:Yes
I use it for overseas travel. I bought a purple one 6 months ago and bought a charcoal grey this month to accompany it. It is light weight, has great capacity and best part is that comes with a attached TSA lock and the perfect dimensions for international travel. Just be careful when packing because the large capacity may cause you to make it go over the weight limit. The only bad thing was the outer shell got scratches all over it in the travel. Otherwise it is a great and sturdy product for such a cheap price!
Pros: Easy To Identify, Good Capacity, Lightweight, Stylish
Cons: Shell Scratches Easy
I would recommend this to a friend!
Response from samsonite.comBy samsonitepwr, samsonitepwr, April 7, 2017
Hi Suma,
Thank you for your feedback! We are delighted to hear that this Samsonite Fiero 28" Spinner meets the high standards we set for all of our products. We hope that you will consider us for any future purchases.
Thank you for your feedback! We are delighted to hear that this Samsonite Fiero 28" Spinner meets the high standards we set for all of our products. We hope that you will consider us for any future purchases.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great price
on October 20, 2017
Posted by: Way
from Tigard, OR
Verified Purchase:No
Great suitcase for trips and lightweight
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Allie Gator
from Boise, ID
Verified Purchase:Yes
I already own a Fireo 21" carry-on bag and I've thoroughly been enjoying it. This big suitcase is a giant version of it, and I like that it is the same beautiful pink purple color with ribbed plastic outside. I find it slightly strange that when I pick it up by the handle, the suitcase sags. I'm not sure that is a real problem though. I have yet to take it on an airplane, but it's pretty functional and very, very spacious. It fits nice in my trunk. I love the 360° wheels. They make rolling it so much easier than in-line wheels. Overall, the Samsonite quality that I always look for is very evident here!
Pros: Easy To Access Items, Easy To Identify, Good Capacity, High Quality, Lightweight, Looks, Stylish
Cons: Strange Structure
I would recommend this to a friend!
Written by a customer while visiting samsonite.com